Heather Crawley Email & Phone Number

Greater Milwaukee Area

• Collaborate with surgeons, O.R. personnel, central sterile processing, biomed and department leaders to enhance patient care.
• Provide education and perioperative support of Endoscopy, Sports Medicine and Communications products.
• Reprocess and maintain flexible endoscopes and surgical instrumentation used in minimally invasive procedures.
• Regularly update, enhance, and/or develop training curriculum.
• Train new team members on sterile processing and O.R. processing workflows; deliver both formal/documentedand informal/verbal progress feedback.
• Certified OnSite Lean Coach- identify opportunities for lean process improvements (Kaizen); proactively motivatepeer engagement; use humble inquiry to help peers optimize process, maximize value and eliminate wastes.

• Render expert oversight to daily business operations worth approximately $2.7M in sales.
• Take full charge of administering payments and cash registers as well as processing bank deposits.
• Evaluate training requirements to update and develop effective training procedures.
• CompletenewemployeefederalandstatetaxwithdrawandI-9formsaswellasconfidentialityagreements.
• Provide hands-on supervision to all organizational staff.
• Perform a wide range of tasks which include recruiting and interviewing staff; planning schedule and designatingduties to 70 personnel; and conducting new employee orientation.