Cyndi Ray Email & Phone Number

Annapolis, MD, US

Annapolis, Maryland, United States

As one of the nation's top insurance agencies in the US, Gowrie Group provides total risk management services to individuals and organizations with complex insurance needs. Gowrie Group offers comprehensive insurance solutions matched with trusted advice and a commitment to service excellence. Gowrie Group's portfolio of insurance offerings include.

Baltimore, Maryland Area

Responsible for taking ownership and help drive business by managing and servicing our large client base. Key Responsibilities Pro-actively manage and expand the relationships with our existing customers Ability to manage strategic relationships with small to large business customers Manage the day-to-day activities such as driving all aspects of customer.

Severna Park, MD

Empowering customers with the right wireless tools and skills to make their lives better.

As a Best Buy Mobile Lead Sales Consultant, I supported the store manager in the day-to-day operation of the store. I worked with the Store Manager to train and coach Mobile staff to achieve business goals through execution of the Company sales philosophy. In addition to leadership responsibilities, I also assisted customers in making the right choice.

• Work closely with documentation teams to develop internal and customer facing content, bridging the gap between User level and in-depth technical documentation
• Perform Tier-3 support investigation and issue reproduction before escalating to other groups
• Communicate with Development, Product Management and QA teams in a competent and professional manner to represent High impact customer or product issues
• Be an expert in all Estimating products and their interface with Accounting products
• Create and manage well documented and thorough bug reports through the incident lifecycle according to current guidelines and procedures
• Prioritise bug escalations and issues to obtain the proper level response at all levels.