Charlie Bay

Charlie Bay Email and Phone Number

Senior Technical Writer at Telmate/GTL/ViaPath @
Charlie Bay's Location
Walnut Creek, California, United States, United States
Charlie Bay's Contact Details
About Charlie Bay

Experienced Technical Writer who consistently meets aggressive deadlines while handling multiple projects. Varied experience as an Account Manager and Proposal Manager for multi million dollar hardware and software accounts. Thrive in many different environments and in many different fields, including oil & gas, government, and high tech industries. Expert in ArborText XML, FrameMaker+SGML, Word, Acrobat, Dreamweaver, Excel, HTML, and Visio. Familiar with most industry-standard desktop publishing tools. Strong project management skills. Strong editing skills. Well-versed in Agile/SCRUM environments using Jira and Confluence. Currently using Salesforce and SpringCM for version control and content management. Specialties: Writing, editing, project management, and project scoping.

Charlie Bay's Current Company Details
Telmate/GTL/ViaPath

Telmate/Gtl/Viapath

Senior Technical Writer at Telmate/GTL/ViaPath
Charlie Bay Work Experience Details
  • Telmate/Gtl/Viapath
    Senior Technical Writer
    Telmate/Gtl/Viapath Nov 2014 - Present
    San Francisco
    Document bi-weekly software upgrades in an Agile/SCRUM environment using Jira and Confluence. Work with software engineers to ensure new features are added to existing documentation. Perform quarterly upgrades of training materials. Document software integrations between GTL's phone/tablet platform and the facility offender management systems. Disseminate and distribute Release Notes and Sprint Lists per the two-week Sprint cycles. Responsible for the content of the company information repository using Confluence. Proposal writer responsible for assisting with RFP responses using Salesforce, SpringCM, Loopio (content management tools), and Pages.
  • Chevron (Contractor, Aquent)
    Technical Writer
    Chevron (Contractor, Aquent) Nov 2013 - Nov 2014
    San Ramon
    Business-critical documentation for the Information, Design, and Communications division.
  • Bay Tech Writing
    Owner
    Bay Tech Writing Nov 2001 - Jul 2014
    Freelance technical writing and resume building services.
  • Tarrenpoint
    Account Manager
    Tarrenpoint Feb 2013 - Oct 2013
    Roseville, Ca
    Manage multi-million dollar accounts, and mining new accounts for TarrenPoint.
    View
  • Hewlett-Packard (Contractor, Integrity Group)
    Technical Writer
    Hewlett-Packard (Contractor, Integrity Group) Nov 2004 - Dec 2012
    Business critical server documentationRemote server management firmware documentation
  • The Integrity Group
    Senior Technical Writer
    The Integrity Group 2004 - 2010
    View
  • Intel Corporation (Contractor, Iss Solutions)
    Technical Writer / Qa Analyst)
    Intel Corporation (Contractor, Iss Solutions) Mar 2004 - Nov 2004
    Sarbanes-Oxley 404 documentation for Intel's financial software systemsAudit testing
    View
  • Electronic Data Systems (Contractor, Zero Point)
    Technical Writer
    Electronic Data Systems (Contractor, Zero Point) Nov 2003 - May 2004
    Documented mainframe update schedule for MediCal account
  • Infopros
    Contract Technical Writer
    Infopros Jul 2003 - Nov 2003
    CA Chamber of Commerce documentation
    View
  • Applied Materials
    Contract Technical Writer
    Applied Materials Nov 2002 - Jul 2003
    Wastewater treatment system hardware and software documentation
    View
  • Verisign
    Proposal Manager
    Verisign 2000 - 2002
    Mountain View, Ca
    Wrote and managed the RFP response process for VeriSign
    View
  • Visa International
    Senior Technical Writer
    Visa International Jun 1990 - May 2000
    Mainframe systems troubleshooting, disaster recovery, and error message documentation for the Visa West Coast Data Center.
    View

Charlie Bay Skills

Technical Writing Software Documentation Visio Adobe Acrobat Project Management Technical Documentation Framemaker Proposal Writing Editing Html Content Management Troubleshooting Program Management Dreamweaver Sharepoint Xml Project Planning Manuals Web Content Technical Communication Microsoft Word Computer Hardware Robohelp Online Help Snagit Disaster Recovery Wordpress Cms Writing Online Marketing Ms Project Microsoft Project Xml Software Word

Charlie Bay Education Details

Frequently Asked Questions about Charlie Bay

What company does Charlie Bay work for?

Charlie Bay works for Telmate/gtl/viapath

What is Charlie Bay's role at the current company?

Charlie Bay's current role is Senior Technical Writer at Telmate/GTL/ViaPath.

What is Charlie Bay's email address?

Charlie Bay's email address is gp****@****hoo.com

What is Charlie Bay's direct phone number?

Charlie Bay's direct phone number is +192589*****

What schools did Charlie Bay attend?

Charlie Bay attended De Anza College, College Of San Mateo, Serra High School.

What are some of Charlie Bay's interests?

Charlie Bay has interest in Children.

What skills is Charlie Bay known for?

Charlie Bay has skills like Technical Writing, Software Documentation, Visio, Adobe Acrobat, Project Management, Technical Documentation, Framemaker, Proposal Writing, Editing, Html, Content Management, Troubleshooting.

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