Cristiano Bezerra

Cristiano Bezerra Email and Phone Number

Head of IT - Operations, Products, Digital and CX @ Prudential do Brasil
Rio de Janeiro, RJ, BR
Cristiano Bezerra's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Cristiano Bezerra's Contact Details

Cristiano Bezerra work email

Cristiano Bezerra personal email

About Cristiano Bezerra

Technology executive with over 20 years of experience in complex software engineering, architecture projects and digital product development.I work in digital business development, even being responsible for the delivery for several industries, having led Digital platform replatform.Until then I had developed my career in IT architecture and solutions for Life & Pension, Employee and Financial/Accounting areas; hyper-automation in DevOps and APIs.I have consolidated leadership with technology professionals and a human eye for the people who work with me motivating them to deliver their best results.Main skills: People and Digital Leading, Digital Transformation, Consulting, CX, Solutions and Data Architecture, Technology Innovation, Project Management, DevAIOps, API, Digital Product replatform and building.

Cristiano Bezerra's Current Company Details
Prudential do Brasil

Prudential Do Brasil

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Head of IT - Operations, Products, Digital and CX
Rio de Janeiro, RJ, BR
Website:
prudentialdobrasil.com.br
Employees:
1367
Cristiano Bezerra Work Experience Details
  • Prudential Do Brasil
    Head Of It - Operations, Products, Digital And Cx
    Prudential Do Brasil
    Rio De Janeiro, Rj, Br
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  • Prudential Do Brasil
    Head De Ti - Operações, Produtos, Marketing E Digital
    Prudential Do Brasil Jun 2023 - Present
    Rio De Janeiro, Brasil
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  • Dss+
    Latin America Digital Senior Manager
    Dss+ Oct 2021 - Jun 2023
    Leader of the Digital practice in the region, I am responsible for pre-sales in the commercial part and post-sales in the development and delivery of digital platform focused on our clients. Digitalization of Safety and ORM processes and methodologies of the consultancy, with web, mobile, analytics and innovations.
    View
  • Sulamérica
    It Architecture And Devops Manager
    Sulamérica Mar 2021 - Sep 2021
    Rio De Janeiro, Rio De Janeiro, Brazil
    Responsible for IT architecture and solutions for Life & Pension, Employee and Finance/Accounting areas of the company; hyperautomation in DevOps and company APIs.
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  • Sulamérica
    Enterprise Architecture And Development Automation Manager
    Sulamérica Apr 2017 - Sep 2021
    Responsible for the Enterprise Architecture area and the evolution of our DevOps in projects related to enabling our Application Lifecycle Management (ALM) and automating the development processes.
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  • Sulamérica
    It Enterprise Architecture Coordinator
    Sulamérica Jan 2016 - Mar 2017
    Rio De Janeiro Area, Brazil
    Acting as IT architecture manager, responsible for Application Portfolio Management, Enterprise Architecture and DevOps. I also contribute to the company's Corporate Lean front, leading the initiative that aims to eliminate waste in IT tools.
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  • Sulamérica
    Solutions Enterprise Architecture Coordinator
    Sulamérica Jan 2014 - Jan 2016
    Rio De Janeiro Area, Brazil
    Responsible for the solution architecture area for all IT fronts of the company. Strong performance in new strategic projects, with hybrid environments (on premises + cloud) and using force.com and Google Application Engine environments integrated with new SOA architecture.
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  • Sulamérica
    Digital Channel Architecture Coordinator
    Sulamérica Jul 2013 - Jan 2014
    Rio De Janeiro Area, Brazil
    Responsible for the IT Channel architecture area, with direct report to the area superintendent.* Business and architecture consulting for the new CRM project* Planning and definition of Continuous Integration processes for the development area* Definition and technical leadership of the Corporate SMS project (EJB 3, JMS, JPA)* Definition and monitoring of the integration architecture of the Dynamics CRM project in the cloud, with legacy systems in the infrastructure (IVR, sales hotsites and batches)* Definition of the architecture scope in the structuring of the new Corporate Portals CoE
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  • Sulamérica
    Digital Channel Project Consultant
    Sulamérica May 2012 - Jun 2013
    Rio De Janeiro Area, Brazil
    * Preparation of business case in projects: Corporate SMS (centralization of sending in the company); Customer Space and Broker Web (app on Facebook for exposure of products by the broker) - with preparation of financial plan and defense for the executive body;* Solution architecture in the projects Mobility for sales managers and app of the channel Fale Com a Gente for Facebook, integrated with CRM.* Participation in the Potential Identification Program (PIP), which develops in potential managers skills in: project management, processes, risks, finance and communication.
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  • Sulamérica
    Senior Systems Analyst
    Sulamérica Jul 2010 - May 2012
    * Preparation of a strategic roadmap plan for the Digital Channels area, based on cross-referencing the dozens of initiatives in the area with the corporate BSC objectives. Through the dashboards generated, it was possible to correlate and prioritize the demands by IT managers;* Structuring and conduction of the Digital Channels Committee for customers, aligned with the initiatives and mission of the area;* Business case for new CRM tool, which would replace the A24h system with Siebel, performing architecture, budget and team sizing activities* Systems team coordination that serves call center areas (A24h, SAC, Claim, others) performing project management and demands for business support.
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  • Sulamérica
    Full Systems Analyst And Enterprise Architect
    Sulamérica Jul 2006 - Jul 2010
    Rio De Janeiro Area, Brazil
    * Acting as corporate architect for the Channels area;* Acting as a GP for CRM projects and integration with service channels * Definition of governance of portals* Designing and architecting the migration of the Broker and Institutional portals to the Lumis platform with refactoring with EJB and Web Services* Specification of requirements and modeling in ETL project for migration from legacy COBOL batch to Data Stage* Architecture, analysis and development of Java Batch project that integrates remote EJB component with Java SE application.
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  • Sulamérica
    Junior Systems Analyst
    Sulamérica Aug 2005 - Jul 2006
    Rio De Janeiro
    Development of the Broker Portal, the main systemic interface between brokers and the company. Various integrations and technologies. Java EE with Struts and XSL for presentation and integrations with EJB for data sources: DB2, Oracle, XML (hence XSL for presentation performance), LDAP, Lotus Notes and COBOL/CICS programs.
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  • Sulamérica
    Software Programmer
    Sulamérica Apr 2004 - Aug 2005
    Rio De Janeiro
    Specification and development of an employee performance evaluation system using Java EE with MVC in Servlets/JSP. Evaluation system, using Java EE with MVC in Servlets/JSP. Supervised vendors and was an internship tutor.
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  • Sulamérica
    Software Intern
    Sulamérica Dec 2002 - Apr 2004
    Rio De Janeiro Area, Brazil
    Development, maintenance and support of systems in VB and COBOL/JCL. Highlight for authoring an application of telecom statistic calculations based on the direct reading of data from the company's PABX extensions.
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  • Cyrela Brazil Realty
    It Intern
    Cyrela Brazil Realty Mar 2002 - Dec 2002
    Rio De Janeiro Area, Brazil
    Support in the implementation, administration, maintenance and support of the network - both at the headquarters and at the construction sites. Support to the ERP system.
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Cristiano Bezerra Skills

Enterprise Architecture Project Management Java Enterprise Edition Cloud Computing Java Soa Technology Integration Crm Contact Centers Big Data Portals Etl Continuous Integration Application Servers Oracle Systems Analysis Databases Rup Uml .net Tomcat Web Services Lean Thinking Application Portfolio Management Devops Microsoft .net Unified Modeling Language It Governance Information Technology Insurance Solution Architecture Service Oriented Architecture

Cristiano Bezerra Education Details

Frequently Asked Questions about Cristiano Bezerra

What company does Cristiano Bezerra work for?

Cristiano Bezerra works for Prudential Do Brasil

What is Cristiano Bezerra's role at the current company?

Cristiano Bezerra's current role is Head of IT - Operations, Products, Digital and CX.

What is Cristiano Bezerra's email address?

Cristiano Bezerra's email address is cr****@****.com.br

What is Cristiano Bezerra's direct phone number?

Cristiano Bezerra's direct phone number is +121250*****

What schools did Cristiano Bezerra attend?

Cristiano Bezerra attended Fgv - Fundação Getulio Vargas, Massachusetts Institute Of Technology, Pontifícia Universidade Católica Do Rio De Janeiro, Aopec, Universidade Gama Filho.

What are some of Cristiano Bezerra's interests?

Cristiano Bezerra has interest in Empreendedorismo, Gestão, Economia E Gastronomia, Estudo Musical, Mercado Financeiro E Investimentos, Tecnologia.

What skills is Cristiano Bezerra known for?

Cristiano Bezerra has skills like Enterprise Architecture, Project Management, Java Enterprise Edition, Cloud Computing, Java, Soa, Technology Integration, Crm, Contact Centers, Big Data, Portals, Etl.

Who are Cristiano Bezerra's colleagues?

Cristiano Bezerra's colleagues are Jean Ribeiro Da Silva, Carolina Rodrigues Lopes, Daniel Fernandes, Pedro Ivo S Da Cruz, Tatiane S., Jessica Alen, Bruno Henrique.

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