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Charles Coleman Email & Phone Number
Senior Manager, Field Services
at
La-Z-Boy Incorporated
1 work email found
@la-z-boy.com
9 phones found area 732, 703, 201, and 973
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Field Services
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Charles Coleman? Overview
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Quick answer
Charles Coleman is listed as Senior Manager, Field Services at La-Z-Boy Incorporated, a company with 3117 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at la-z-boy.com, phone signal with area code 732, 703, 201, 973, and a matched LinkedIn profile for Charles Coleman.
Charles Coleman previously worked as Senior Manager - Field Services at La-Z-Boy Incorporated and General Manager at Russo Bros. & Co.. Charles Coleman holds Master Of Business Administration (Mba), Business Administration And Management from Montclair State University.
Company email context
Email format at La-Z-Boy Incorporated
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{first}.{last}@la-z-boy.com
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AeroLeads found 1 current-domain work email signal for Charles Coleman. Compare company email patterns before reaching out.
Profile bio
About Charles Coleman
I am a seasoned business development and service operations leader with over 15 years of experience driving service excellence, building high-performing teams, and delivering impactful solutions that foster growth and enhance customer satisfaction. Throughout my career, I have specialized in aligning business strategies with operational execution to ensure seamless service delivery across diverse markets. I excel in building and managing large-scale field service organizations, developing standardized protocols, and overseeing multi-regional vendor networks to ensure efficiency and consistency in every aspect of service. My leadership approach emphasizes creating and maintaining a cohesive, customer-focused environment where teams are empowered to meet and exceed service expectations. In addition to building strong teams, I have a proven track record of developing and revamping service models to adapt to evolving industry demands. I am adept at fostering a customer-centric culture while implementing innovative, technology-driven solutions that enhance operational processes, streamline service delivery, and improve the overall customer experience. By leveraging my ability to identify inefficiencies and implement scalable solutions, I help organizations deliver superior service while supporting long-term growth and profitability. Career Highlights: ★ Partnered with a tech company to roll out a new field service application for La-Z-Boy Incorporated, delivering a 50% reduction in technician overtime. ★ Developed a virtual technician training program for La-Z-Boy Incorporated, garnering 3K+ monthly virtual visits and $250K+ quarterly savings. ★ Realized 20% sales growth in just 6 months for Russo Bros. via aggressive revenue growth strategy that capitalized on new business opportunities. ★ Achieved a #1 national ranking against the plan at Sears in 2017 (up from #17 in 2016) by driving 176% growth in operating income. ★ Drove 20% gross profit growth and 30% food sales growth YoY at 7-11 via sales promotions, product assortment enhancement, and training programs. ★ Delivered $30M+ in annual revenue for Sears by leading a 40-member team in delivering best-in-class HVAC services and tailored customer support. ★ Achieved 15% gross profit growth and 20% operational cost savings for Preferred Media by refining and optimizing business processes and technology.
Listed skills include Training, Operations Management, Security, Emergency Management, and 22 others.
Current workplace
Charles Coleman's current company
Company context helps verify the profile and gives searchers a useful next step.
La-Z-Boy Incorporated
8 roles
Charles Coleman work experience
A career timeline built from the work history available for this profile.
Senior Manager - Field Services
Current★ Directed the national Field Service organization, ensuring operational excellence across all service areas. ★ Developed field service protocols, tools, and performance metrics to standardize on-site training, maintenance, and troubleshooting. ★ Managed a network of 10+ vendors and 400+ technicians, working with regional distribution centers, dealer.
Jul 2021 - Present
General Manager
I executed strategic initiatives to drive growth and streamline business operations for a plumbing and HVAC solutions provider in a changing environment.KEY ACHIEVEMENTS★ Devised and implemented long-term growth strategy with C-level leadership while providing operational direction for 60 technicians and 20 office staff.★ Enabled operational transformation.
Jun 2020 - Jun 2021
Franchise Business Consultant
I delivered comprehensive operational leadership for 15 stores across NY and NJ by optimizing resource management, standardizing processes, and developing staff.KEY ACHIEVEMENTS★ Analyzed sales and financial data to execute sales plans that drove YoY growth in gross profit and food/merchandise sales to generate $42M in annual revenue. ★ Enforced SOPs and.
Aug 2019 - Jun 2020
District Manager
I directed 40 technicians, sales personnel, and managers in providing HVAC installation, maintenance, and repair services across NY, NJ, and PA.KEY ACHIEVEMENTS★ Optimized the technical installation/repair and customer support functions by evaluating KPIs to execute corrective action plans and solve problems.★ Built robust multi-level communication.
Jan 2016 - Aug 2019
Regional Operations Manager - East Coast
I directed all on-site operations – including sales, HR, customer service, and facilities management - for a provider of secure, managed storage for media assets.KEY ACHIEVEMENTS★ Drove operational efficiencies and growth in gross profits through process and technological innovation while holding full responsibility for a $50M P&L. o Created a media.
Jan 2014 - Dec 2015
Site Supervisor
I coordinated 100+ personnel in delivering 24/7 security services for diverse commercial and residential sites (with a $40M P&L accountability).
Dec 2012 - Jan 2014
Multi Unit Area Manager
Celtic Cottage Inc
I provided vision, strategic direction, and end-to-end business management to drive revenue impact for a regional, family-owned chain of casual dining restaurants.KEY ACHIEVEMENTS★ Spearheaded operational expansion from a single flagship store to 9 retail and foodservice locations generating $25M in annual revenue.★ Standardized hospitality operations and.
Feb 2002 - Dec 2012
Team & coworkers
Colleagues at La-Z-Boy Incorporated
Other employees you can reach at la-z-boy.com. View company contacts for 3117 employees →
MR
Marianne Richard D'Elia
Colleague at La-Z-Boy IncorporatedDetroit Metropolitan Area, United States
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PC
Phoebe Carroll
Colleague at La-Z-Boy IncorporatedFort Myers, Florida, United States, United States
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JN
Jiki Nes
Colleague at La-Z-Boy IncorporatedMalaysia, Malaysia
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TD
Tom Dalrymple
Colleague at La-Z-Boy IncorporatedColumbia, Maryland, United States, United States
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BB
Brendon Barnes
Colleague at La-Z-Boy IncorporatedJoplin Metropolitan Area, United States
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ET
Esther Timko
Colleague at La-Z-Boy IncorporatedMonroe, Michigan, United States, United States
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MÁ
Mariela Ángulo Aguilar
Colleague at La-Z-Boy IncorporatedSan Luis Río Colorado, Sonora, Mexico, Mexico
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AM
Alejandro Medrano
Colleague at La-Z-Boy IncorporatedRamos Arizpe, Coahuila, Mexico, Mexico
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SK
Shane Kochanski
Colleague at La-Z-Boy IncorporatedGreater St. Louis, United States
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TO
Thomas Ortega
Colleague at La-Z-Boy IncorporatedBanning, California, United States, United States
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Marianne Richard D'Elia
Colleague at La-Z-Boy IncorporatedDetroit Metropolitan Area, United States
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PC
Phoebe Carroll
Colleague at La-Z-Boy IncorporatedFort Myers, Florida, United States, United States
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JN
Jiki Nes
Colleague at La-Z-Boy IncorporatedMalaysia, Malaysia
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TD
Tom Dalrymple
Colleague at La-Z-Boy IncorporatedColumbia, Maryland, United States, United States
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BB
Brendon Barnes
Colleague at La-Z-Boy IncorporatedJoplin Metropolitan Area, United States
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ET
Esther Timko
Colleague at La-Z-Boy IncorporatedMonroe, Michigan, United States, United States
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MÁ
Mariela Ángulo Aguilar
Colleague at La-Z-Boy IncorporatedSan Luis Río Colorado, Sonora, Mexico, Mexico
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AM
Alejandro Medrano
Colleague at La-Z-Boy IncorporatedRamos Arizpe, Coahuila, Mexico, Mexico
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SK
Shane Kochanski
Colleague at La-Z-Boy IncorporatedGreater St. Louis, United States
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TO
Thomas Ortega
Colleague at La-Z-Boy IncorporatedBanning, California, United States, United States
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2 education records
Charles Coleman education
Master Of Business Administration (Mba), Business Administration And Management
Bachelor Of Science, Mathematics
FAQ
Frequently asked questions about Charles Coleman
Quick answers generated from the profile data available on this page.
What company does Charles Coleman work for?
Charles Coleman works for La-Z-Boy Incorporated.
What is Charles Coleman's role at La-Z-Boy Incorporated?
Charles Coleman is listed as Senior Manager, Field Services at La-Z-Boy Incorporated.
What is Charles Coleman's email address?
AeroLeads has found 1 work email signal at @la-z-boy.com for Charles Coleman at La-Z-Boy Incorporated.
What is Charles Coleman's phone number?
AeroLeads has found 9 phone signal(s) with area code 732, 703, 201, 973 for Charles Coleman at La-Z-Boy Incorporated.
Where is Charles Coleman based?
Charles Coleman is based in New York City Metropolitan Area, United States, United States while working with La-Z-Boy Incorporated.
What companies has Charles Coleman worked for?
Charles Coleman has worked for La-Z-Boy Incorporated, Russo Bros. & Co., 7 11, Sears Home Improvement Products, and Preferred Media.
Who are Charles Coleman's colleagues at La-Z-Boy Incorporated?
Charles Coleman's colleagues at La-Z-Boy Incorporated include Marianne Richard D'Elia, Phoebe Carroll, Jiki Nes, Tom Dalrymple, and Brendon Barnes.
How can I contact Charles Coleman?
You can use AeroLeads to view verified contact signals for Charles Coleman at La-Z-Boy Incorporated, including work email, phone, and LinkedIn data when available.
What schools did Charles Coleman attend?
Charles Coleman holds Master Of Business Administration (Mba), Business Administration And Management from Montclair State University.
What skills is Charles Coleman known for?
Charles Coleman is listed with skills including Training, Operations Management, Security, Emergency Management, Customer Service, Microsoft Office, Public Speaking, and Interviews.
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