Craig Crosby Email & Phone Number

Keller, Tx, Us

Espoo, Fi

Redmond, Washington, Us

Trusted advisor and named Account Manager for Large Enterprise accounts in the South region.Responsible for managing, driving, and achieving a $30M+ annual quota by creating a strategic roadmap in each account to support renewal growth, whitespace opportunity, and add-on business targets. Tasked with end-to-end sales cycle management and account direction within account set: responsible for the cross sell and upsell of all Microsoft solutions and 3 Azure Clouds within account base. Target under penetrated, installed accounts for departmental opportunities and new growth within existing accounts.Responsible for both Operational and Technology roadmaps and discovery, opportunity creation and progression, solution demonstrations, and relationship building within each account.Focus on leading with the “value” of the Microsoft solution stack while mapping the ROI back to our proposed solutions for both short- term and long- term benefits for each client.Responsible for extensive virtual team orchestration and collaboration with solution and technical specialists as well as channel partners to demonstrate relevance and expertise in the market today. Focus on digital transformation and vertical expertise to promote relevance and market share with the Executive team in each account.Responsible for exceeding budget and quota in 2018 @ 116%, 2019 @ 130%, 2020 @ 110%, and FY21 @ 107%.

• Named Account Manager for 40 enterprise, installed & whitespace accounts in TOLA region.• Consultative positioning of ADM/APM software portfolio: application lifecycle management, development, delivery & release. Focus on automation, performance & load testing, mobile application development & monitoring, analytics, and operations management.• Versed in Agile and Waterfall development methodologies and the “shift” to continuous delivery and dev-ops.• Focus on both on premise and cloud native application development and the internal transformation to operate IT as a bi-modal organization.• Work with LOB’s and technical teams to map initiatives and challenges to HPE solutions by helping clients realize the short and long term process benefit and financial impact of the proposed solution(s) after implementation. • Responsible for complete sales cycle management, solution design, product demonstrations, pricing, & contract negotiations.• Work with extended HPE team, solution architects, & channel partners to develop a winning strategy across the geo.

As a cross-vertical territory manager I specialized in infrastructure services and software sales, cloud, and contact center offerings to both net-new clients as well as installed base. Responsible for complete sales cycle management within account set. Utilized and grew both Direct & Channel business to create a balanced ecosystem for solution delivery. Tasked with solution development, product demonstrations, pricing & negotiations, solution design, and overall CSAT within each account. Successfully overachieved a $5m quota in 2015 while increasing profitability & margins within the territory.

Armonk, New York, Ny, Us

I managed 35 Large Enterprise and Midmarket accounts with a solution focus on creating and implementing Disaster Recovery plans for both installed and new logo clients throughout the territory. I have responsibility for IBM's complete BCRS portfolio of offerings. From shared infrastructure offerings to Managed solutions and Cloud, my extended team of best of breed professionals is in place to develop a plan that is right for your organization. I am responsible for the end to end territory management of my accounts. With a focus on driving net new business across a multi-million dollar territory, accurate forecasting and relationship building has been a consistent key to my success.

Armonk, New York, Ny, Us

Responsible for complete account management in 12 Fortune 1000 clients in the greater DFW area. With an emphasis on Distribution and Retail verticals, I used my industry expertise to become a trusted advisor to the clients I worked with. By helping clients with a strategy and vision I was able to work with them on developing a complete technology roadmap comprised of hardware, software, and services. I leveraged my ability to develop lasting relationships with my clients to aid in my ability to go after and win new business I was given the opportunity to work with a great group of internal resources as well as business partners to create a winning plan to make plan across the territory. This position forced me to think outside the box in order to bring new solutions to my clients. From forecasting, hunting, and opportunity identification and management

Armonk, New York, Ny, Us

Account Manager responsible for end to end sales coverage and client relationships in over 75 Distribution, Retail & Transportation, Midmarket accounts• Instrumental in developing key relationships with extended IBM team, business partners, and channel.• Accountable for prospecting, territory planning, forecasting, and opportunity identification within account set.• Leverage a deep understanding of industry trends to uncover business pains and needs.• Responsible for hardware, software, and services positioning, product demos, and negotiations within account set.• Appointed as acting Territory Solution Lead by management in 2008.

Armonk, New York, Ny, Us

Acted as the Distribution and Retail SME to over 75 outside and inside Client Representatives. Focus on working with C-Level Executives and LOB in multiple territories within the Central Region of the US while helping clients define their technology roadmaps based on industry trends and business objectives. • Identified business pains and financial indicators from C-level executives and mapped them to IBM cross-brand software and services solutions: ERP, CRM, BI, BCRS, Networking, etc.• Worked with IBM Segment Executives to develop industry plays and marketing tactics around infrastructure software and services portfolios. • Instrumental in developing and maintaining relationships with key ISV’s and solution providers: JD Edwards, SAP, Peoplesoft, Siebel, Ariba, Manhattan, Infor, VAI, etc.