Cathy Davison, A-Cspo Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

• Managed a cross-functional team of developers and QA analysts to innovate features for a FinTech product suite.
• Streamlined alternative investment research to guide investment advisors in making informed asset acquisitions to unlock new forms of revenue.
• Collaborated with sales executives to tailor solutions to clients' precise needs, demonstrated new product features, and onboarded new users to the SaaS subscription model.
• Implemented adoption of ClickUp across three departments to improve scrum adherence for three Agile teams and replace manual processes, such as client request tracking for the Sales and Client Success teams.

Richmond, Virginia, United States

• Assembled a high-performing product and development team for a rapidly growing HealthTech startup.
• Overhauled the payer database to optimize the authorization process for +20K medical transport rides yearly.
• Established a customer-facing transport platform that automatically connected 15% of patients with providers.
• Presented quarterly updates on product achievements to executive stakeholders and provided data-driven recommendations for upcoming quarters.

Richmond, Virginia, United States

Richmond, Virginia, United States

• Guided the overall test strategy for an LMS SaaS platform via test case writing, time planning, and risk analysis.
• Coached and mentored QA team members in project-specific software design and testing procedures to enforce quality standards, and accelerated top performers' careers.
• Designed and implemented manual testing plans to identify and mitigate errors in software, eLearning courses, simulations, and mobile applications.

Richmond, Virginia, United States

Madrid, Spain

• IES Fortuny, a bilingual secondary school
• Prepared and conducted English language lessons for Technology, Art, Social Sciences, English, and Natural Sciences classes, as well as cultural exchanges focused on music and entertainment, celebrations, and.

Almería, Spain

• CEIP Laimún, a bilingual primary school
• Prepared and conducted English language lessons for Technology, Art, Social Sciences, English, and Natural Sciences classes, as well as cultural exchanges focused on music and entertainment, celebrations, and.

Richmond, Virginia, United States

• Wrote and executed manual and automated test cases to verify mobile messaging software.
• Created task and time estimations, analyzed software defects, and provided reporting.
• Trained new team members on project specific software design and testing procedures.

• Created and executed functional and performance testing efforts for client and product launches, PeopleSoft system changes, and eCommerce applications.
• Designed and maintained the intranet sites for the IT division and its individual departments, collaborating with the CIO and directors to create a coherent design with informative content.
• Designed products, such as brochures and project document binders, to record and present department results and achievements.

• Employed oral and written communication skills to research and relay information to elite clients in a rapid manner, consistently maintaining a high level of customer service.
• Applied knowledge of international destinations and cultures, world geography, and foreign and domestic travel to assist in client requests.

• Provided individualized recommendations to customers for computer systems, software, and accessories.
• Taught introductory software classes in individual and group settings.

• Performed 1700 hours of community service for the Corporation for National and Community Service as a member of a ten-person team.
• Promoted teammates’ understanding of service projects and their broader community impact through position of Service Learning Liaison.

Post-Baccalaureate Certificate, Spanish English Translation And Interpretation

Bachelor Of Arts - Ba, Spanish, International Studies

Activities and Societies: Studied abroad in Seville, Spain in Summer 2002