Christina Reagan Email & Phone Number

San Francisco, California, United States

Manages a caseload of 70+ clients, evaluating home care needs and developing service plans accordingly Performs initial and annual assessments via home visits to determine client’s eligibility and need for financed home care and to monitor changes in financial and functional levelsConducts monthly review calls and counsels clients on home care issues and on maximizing their Support at Home Voucher, following up with providers as needed Educates clients and third parties about program requirements and procedures, including two provider mode optionsAdvocates on behalf of clients and collaborates with social workers and case managers for mutual clients to ensure their home care needs are metProvides conflict resolution between clients and home care agenciesDocuments via electronic health record all case coordination activity in a timely manner Refers to alternative community services as needed, including home-delivered mealsAttends continuing education classes and trainings to increase knowledge, skills, and attitudes related to case management, gerontology, and other areas

San Francisco Bay Area

Implement marketing campaigns, including strategy, creative ideation and managing asset production schedule Lead Facebook advertising efforts, running campaigns through Ads Manager with a $0.04 CPR average and a quarterly budget of $18k; co-manage social media accounts including Facebook (136K likes), Twitter and Instagram Write, build and deploy various email newsletters to an audience of 330,000+; own the company’s fastest-growing and first curated “best of” monthly e-newsletterResponsible for a trade advertising budget of $1,000,000, scheduling insertions with SF Chronicle and managing ad traffickingOrganize, schedule, and maintain inventory of assets for promotional priorities across digital platforms Provide departmental support, including assisting the Executive Director with major organizational initiatives

San Francisco Bay Area

Pitched KQED Science content to bloggers and developed relationships with external media outletsDrafted communications for press releases and sent to various partners and media contacts such as PBS and the BBCManaged KQED Science social media platforms, including Facebook, Twitter, and Google+Collected, updated, and analyzed podcast and email newsletter campaign metricsPlanned and worked KQED events at venues such as the Exploratorium and Monterey Bay Aquarium by coordinating travel, team scheduling, and event outreach

San Francisco Bay Area

Gained proficiency with Apple products and leveraged technical expertise to troubleshoot and recommend relevant solutions for customersWorked efficiently on a team in a fast-paced, high-volume setting with strong communication and constant interpersonal interaction Provided excellent customer service by using active listening skills to assess individual needs and probe further

San Francisco

Managed lab appointments by emailing study participants and scheduling testing sessions in the University Department of PsychologyAssisted with data entry, organization of participant records, and data analysis

San Francisco

Planned for the California Book Awards by researching publishers as well as requesting, recording, and tracking book submissionsCreated and maintained a database of publishers and various nation-wide book awardsAssisted with program outreach by emailing local organizations and promoting on TwitterParticipated in line and ticket management at events featuring speakers such as Governor Bill Richardson and James Franco

San Jose

- Employed during the summers of 2009-2011- Provided support for kindergarten and first-grade students by assisting with assignments, supervising and incorporating hands-on activities within existing curriculum, and leading group reading discussions-Corrected and filed student work by organizing weekly folders and coordinated curriculum with teachers-Sent weekly emails to parents concerning grades, curriculum, and feedback, thereby establishing relationships and providing updates on students' academic and personal progress