Senior Specialist - Commercial Operations
CurrentSupporting and contributing to the growth in scope and activities of the Commercial/Sales Team. In this role I support the Commercial team’s overall day to day activities including data management, client due diligence responses, account mapping.I am actively involved in self-directed project work as well as being a collaborative team member. Every day, I demonstrate the ability to work on a wide range of topics and deal with a diverse group of internal and external customers;… Show more Supporting and contributing to the growth in scope and activities of the Commercial/Sales Team. In this role I support the Commercial team’s overall day to day activities including data management, client due diligence responses, account mapping.I am actively involved in self-directed project work as well as being a collaborative team member. Every day, I demonstrate the ability to work on a wide range of topics and deal with a diverse group of internal and external customers; and exemplify attention to detail and a drive to achieve goals in a timely manner.Core responsibilities include:‣ Develop and maintain dashboards for key sales metrics, providing insights to enhance decision-making.‣ Conduct in-depth data analysis to identify trends, patterns, and areas for improvement.‣ Maintain and manage our User Community Directory in partnership with Customer Success Team‣ Own and manage the Request for Information (RFI) and Due Diligence (DD) processes; Including offering support to sales managers in navigating the process and ensuring adherence to established procedures.‣ Manage Due Diligence Management tools (inc. Loopio) to streamline and improve the efficiency of the RFI response process.‣ Continuously assessing and enhancing the RFI DD process for optimization and effectiveness.‣ Provide support for lead generation initiatives, working closely with the sales teams.‣ Conduct thorough account profiling; gathering and analysing data to understand client needs and preferences.‣ Creating and maintaining organisational maps for key accounts…and so much more. Show less
