In my previous role, I was able to demonstrate a strong work ethic and personal attention to detail with each customer, which was recognised in customer testimonials & in meetings with the regional manager. This led to a promotion to Account Manager within Boots, running a three person team. When I started, the account ranked lowest (thirty-fourth) for revenue & growth across the South and I was tasked with improving the standards and performance of the account. Year-to-date, the account currently ranks fifth in the company for year-on-year growth. My role means I am responsible for delivering exceptional customer service to our customers, as well as leading by example and supporting my team to do the same. - Coaching and supporting a team with product knowledge, performance and selling skills- Creating a monthly business plan that considers local & national events and promotions- Holding regular meetings with my team to ensure effective levels of communications- Engaging with key stakeholders to ensure store engagement- Consistently exceeding set targets as an individual and as a team- Ranked 5th in the company for year on year growth

I have a strong passion for customer relationships. Liz Earle prides themselves on being an all natural brand that strives for excellent customer relationships.Having previously worked for the brand through an agency I learnt quickly about the products and internal and external relationships Liz Earle has built. I adore the brand, I use the products myself and encourage most people I come into contact with to try Liz Earle.I believe excellent customer service is so important. I enjoy the ethos of Liz Earle and it's emphasis on all relationships.

AnonStyle is an online publication that myself and a team of industry professionals worked to create, design and execute. As Editor, I sought out interesting and unique content. AnonStyle is a platform for editorial photography, fashion films, articles that showcase the creativity within the Art and Design department at Southampton Solent.

I have worked as a beauty consultant on counters on brands such as Dior, Liz Earle, Urban Decay, Sisley etc. Each of which have given me stronger product knowledge and confidence among the products. Having the opportunity to try out the products on myself as well as a range of customers mean I can compare which products are popular among customers and which I think would be a good addition to my make-up kit.