Freight Team Member
CurrentAs a Freight Team Member on the night shift at Home Depot, I manage the processing of incoming freight from a regional distribution center, utilizing enterprise freight and supply chain software to efficiently identify, locate, and stock products on the shelves. My responsibilities include unloading shipments, organizing freight by department, and ensuring that products are readily available for customers by stocking shelves accurately and quickly. Additionally, I handle surplus inventory by moving it to higher storage shelving and perform regular inventory checks to maintain adequate stock levels, contributing to a smooth and efficient shopping experience.I also observed and assessed the usability and efficiency of digital tools used in freight management. Leveraging firsthand experience, I identified inefficiencies caused by a lack of integration between multiple applications, which required frequent switching to complete tasks. Additionally, I evaluated and documented inconsistencies in interaction models across tools, noting their impact on workflow efficiency and user experience. My insights contributed to understanding how digital tools affect the daily operations of freight teams and highlighted opportunities for process and system improvements.