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@mastercard.com
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Robin Roberts is listed as Lead Customer Experience and Engagement Analyst at Mastercard, based in Greater St. Louis, United States. AeroLeads shows a work email signal at mastercard.com and a matched LinkedIn profile for Robin Roberts.
Robin Roberts previously worked as Senior UX Architect at Hlk and Sr. UX Architect / Digital Product Designer at Bayer Crop Science. Robin Roberts holds Bachelor Of Applied Science (Basc), Graphic Design from Full Sail University.
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AeroLeads found 2 current-domain work email signals for Robin Roberts. Compare company email patterns before reaching out.
My goal is to uncover and identify the needs of people and organizations to inform the design of products in a structured manner. I discover patterns and reveal unknown insights and preferences from the people who use our products and I match these findings with business needs and goals. I help teams and stakeholders- Learn about the behaviors, goals, motivations, and needs of the people who use our products - Show how people currently navigate your system- Gain insights into where people struggle or have problems using your products - Show how people feel when interacting with your product - Match business goals/constraints with end-user goals/insights- Craft goal-directed scenarios to show how people can seamlessly walk through your site to reach their end goals- Craft wireframes / mockups- Test prototypes with end-users to uncover or validate their needs- Bridge the gap between business/product management and developers - Ensure that products are based on standards of Apple’s Human Interface Guidelines for iOS, Google’s Material Design Guidelines for Android, and web frameworks such as BootstrapDesigning and developing around a superb user experience should be talked about every step of the way. It’s a collaborative design process with a common goal of solving problems and creating positive user experiences.
Listed skills include Corporate Identity, Collaborative Problem Solving, Sketch App, Visual Design, and 28 others.
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A career timeline built from the work history available for this profile.
Purchase, Ny, Us
As part of the global customer care services within Mastercard, my role is focused on the customer. Leading customer and user experience research projects for our products and services. I partner with teams to bring value-driven insights-to-action methods that explore customer/user experiences, help identify experience improvement opportunities, and drive these insights into actions.
Saint Louis, Mo, Us
HLK is a full-service digital agency. Be Curious. Be Thoughtful. Be Brave.Clients include:- STL Health Intranet redesign: In-person and remote exploratory stakeholder and user interviews. Data analysis, UX recommendations - UniGroup - United Van Lines and Mayflower: Exploratory workshops with stakeholders, user interviews, crafting empathy maps, journey maps, information architecture, sitemaps and wireframing.- Winchester Ammunition conducting UX Audits for gathering insights into usability issues, data analysis, UX recommendations, conducting research, collaborating and delivering wireframe iterations for redesign efforts- Marriott International Corporate Headquarters crafting digital experiences for their customer facing products( iOS, Android, Web). Designing new experience solutions for internal admin screens, designing mobile support screens, screen interactions and screen flow diagrams. Enhanced and influenced the user experience of new product advancements from concept to delivery for mobile friendly browser screens and screen interactions
Leverkusen, North Rhine-Westphalia, De
----My role: • Senior UX Architect | Digital Product Designer (contractor)• Understand, research, strategize, and solve complex design problems, accounting for user needs, business objectives, and development needs for internal operations/logistics web applications• Collaboration with project managers, product specialists, software developers, UX designers, and other stakeholders• Facilitate usability studies, conduct user interviews, design information architecture, design and present interactive prototypes, wireframes, give UX recommendations, present insights and findings to stakeholders, etc.** For Clarity - Monsanto and Bayer are the same job. I did not move from one to the other. ** Bayer successfully completed the acquisition of Monsanto in June 2018.
St. Louis, Missouri, Us
----• Senior UX Architect | Digital Product Designer (contractor)• Understand, research, strategize, and solve complex design problems, accounting for user needs, business objectives, and development needs for internal operations/logistics web applications• Collaboration with project managers, product specialists, software developers, UX designers, and other stakeholders• Facilitate usability studies, conduct user interviews, design information architecture, design and present interactive prototypes, wireframes, give UX recommendations, present insights and findings to stakeholders, etc. Bayer successfully completed the acquisition of Monsanto in June 2018.
St. Louis, Mo, Us
Lelander is a St. Louis based independent software development studio that primarily partners with marketing and advertising agencies to build digital projects. Experienced teams craft customized mobile apps, websites, and software that meet specific needs. Role:• UX research | UX design• Understand, research, strategize, and solve complex design problems, accounting for user needs, business objectives, and development needs for web and mobile iOS/Android apps• Collaboration with project managers, UX designers, software developers, and stakeholders• Stakeholder interviews, user research interviews, empathy maps, personas, journey maps, goal-directed scenarios, design requirements, wireframes, prototypes, usability testing, etc. Depending on the needs of the project.Projects include: • FREDcast iOS and Android Mobile Apps, incorporating gamification (Federal Reserves Bank of St. Louis) • P/Kaufmann B2B and B2C Websites (http://pklifestyles.com, https://www.pkcontract.com/About) • KeyBreeze Director Website and Agent Assist iOS and Android Mobile Apps • Gateway Arch Park iOS and Android Mobile Apps (Gateway Arch National Park) • Drink KY iOS and Android Mobile Apps, incorporating gamification | Phase 2 (The Kentucky Department of Agriculture) • Stafficiency Admin Web App (Hospital Staffing and Productivity Management Tool) • Wrangle Web App (Lelander Internal Web App)
St. Louis, Missouri, Us
Enterprise Holdings, Inc. is a global company headquartered in Clayton, Missouri. The parent company of Enterprise Rent-A-Car, National Car Rental, Alamo Rent A Car and Enterprise Car Share.Role: (Contractor)• UX design | UI design• Craft, design and maintain responsive design wireframes and annotations, Interactive prototypes, mockups and specifications• Solve business problems for various features/improvements• Collaborate with project managers, business analysts, product managers, and developers• Explore many different approaches to solve specific user problems• Design user interactions, task flows and scenarios• Ensure that products logically flow from one step to the next• Give UX recommendations• Design Interface/page layouts• Design forms, landing pages, modals, icons, etc.Projects include: Enterprise Rent-A-Car National Car RentalAlamo Rent A Car Tour.Alamo.com (tour operators) TA.Alamo.com (travel agents)myEHtrip (employee website) Enterprise Trucks Cash-In Club (travel agent rewards) Partner Booking Kit (booking widget on partner websites)
• Print design• Graphic design• Brand identity• UX | UI design• Conceptualize, craft and design responsive websites - mobile, tablet, and desktop• Collaborate with clients, software developers, content strategists• Balsamiq wireframes and prototypes• Low to high fidelity mockup design• User interactions and task flows• Interface / page layoutSome project work can be viewed at https://www.behance.net/creativelyRobin
Other employees you can reach at mastercard.us. View company contacts →
Cheng-Hu Lin
Colleague at MastercardSeattle, Washington, United States
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Saad Asfour
Colleague at MastercardMiami, Florida, United States
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Julia Rubano
Colleague at MastercardBrooklyn, New York, United States
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Kelechi Ezeozue
Colleague at MastercardNew York, United States
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Amudhan Venkatesan
Colleague at MastercardSan Francisco, California, United States
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Lorisa Hopkins
Colleague at MastercardSt Louis, Missouri, United States
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Anna Farley
Colleague at MastercardNew York, United States
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Laura Hugill
Colleague at MastercardUnited States
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Sivabalan Mani
Colleague at MastercardTroy, Michigan, United States
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Leena Ruhela
Colleague at MastercardVancouver, British Columbia, Canada
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Quick answers generated from the profile data available on this page.
Robin Roberts works for Mastercard.
Robin Roberts is listed as Lead Customer Experience and Engagement Analyst at Mastercard.
AeroLeads has found 2 work email signals at @mastercard.com for Robin Roberts at Mastercard.
Robin Roberts is based in Greater St. Louis, United States while working with Mastercard.
Robin Roberts has worked for Mastercard, Hlk, Bayer Crop Science, Monsanto Company, and Lelander.
Robin Roberts's colleagues at Mastercard include Cheng-Hu Lin, Saad Asfour, Julia Rubano, Kelechi Ezeozue, and Amudhan Venkatesan.
You can use AeroLeads to view verified contact signals for Robin Roberts at Mastercard, including work email, phone, and LinkedIn data when available.
Robin Roberts holds Bachelor Of Applied Science (Basc), Graphic Design from Full Sail University.
Robin Roberts is listed with skills including Corporate Identity, Collaborative Problem Solving, Sketch App, Visual Design, Illustrator, Responsive Web Design, Visual Communication, and Graphic Design.
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