* Manages, develops & implements networking concepts and sales/marketing strategies.* Manages projects and model portfolio shoots, supervises stylist.* Specializes in hairweaving, haircutting, hairstyling, braiding. * Travels to New York as buyer for LaIslaBonita's Personal Selections* Creates displays.* Recruits networkers for projects.* Writes songs and creates musical productions. * Works as vocal and artist development coach. * Offers services in commercial photography. * A Cambridge Who's Who member.

Exemplifies dependability, good work ethics and time management skills, prioritizes multiple tasks.Focuses on strategies that establish good rapport with all vendors, improving sourcing, marketability and profit margin.Analyzes reports, then successfully implements forces of actions to successfully complete time sensitive projects.Focuses on regulatory compliancy, audit preparedness and procurement, retains soft and hard copy files.Oversees and negotiates pricing, refunds and returns process with vendors, assists with collections.Advises Sales team of resolutions for purchasing and monitoring orders, resolves order discrepancies.Responsible for training and overseeing Operations Team Members, as needed.

Established and managed the library of company standard operating procedures.Maintained a complete, accurate system of archived documents, coordinated the storage, retrieval and network access, both hard and electronic copies.Sorted, compiled, coded, categorized, and/or verified informational data, and returned to appropriate storage locations.Performed ongoing data entry to create and/or update file folders, labels, and correspondence. Referenced materials for document management system.Evaluated, developed, and maintained improved techniques for control of documentation.Coordinated standard reporting for multiple projects on a daily, weekly, and monthly basis.Coordinated the document review process through tracking all commentary and revision suggestions of multiple-member teams in addition to making final updates to the official documents.Created, tracked, and communicated all deadlines and progress for proposal submissions from executive team and/or manager.Proofread proposals, SOP’s, presentations and other documents to ensure appropriate language and formatting is used consistently per set standards and make recommendations for adjustments as needed.

Primarily supported the CEO with various assigned duties, as needed.Maintained an efficient operation of store locations.Managed all facets of the office.Coached my team to a higher level of customer service, increased, sales revenue.Managed store in Manager’s absence.Generated all financial reports daily and processed payroll, accounts receivables and payables.Prepared all necessary documents and correspondence.Managed budget, scheduled meetings, luncheons and made travel plans.Ordered all office supplies and maintained operation of office equipment.Conducted mass mailings, processed in-coming and out-going mail.

Established good time management skills, prioritized multiple tasks.Focused on regulatory compliancy, audit preparedness, project management, filing systems, document research and collection, customer service, leasing, unit and property inspections and occupancy.Administered regulatory and company policies to staff, applicants and residents.Built relationships with individuals, became knowledgeable about the plan of action to coach my team.Coached my team to a higher level of customer service.Led with high standards that exemplified timely, exceptional work production.Held daily meetings with staff-members, explained exact plan of action to supersede company’s goal.Held each member accountable for completion of tasks.Conducted unit and property inspections, and tours.Managed makeready repairs, delegated work to staff and vendors. Exemplified creative problem-solving and excellent project management skills.Managed HUD's mass recertification process, completed ahead of schedule.Managed mass mailing process.Prepared leases, recertifications and managed lease signings.Demonstrated audit preparedness, regulatory and compliancy knowledge, received 100% on file audits.Managed applicants/residents application process, obtained documentation to obtain housing voucher.Processed background checks, screened, prequalified applicants.Generated, compiled and maintained daily and month-end reports, both digital and hard copies. Managed rental payments, book-keeping, payroll, collections move-ins and outs and eviction process.Proven excellent verbal/written skills; responded to email/voicemail messages that generated traffic.Assessed declining and new acquisition properties, reported findings to District Manager.Decreased vacancy exposure for new acquisitions.Resolved all resident/applicant issues, continuously focused on resident retention.Planned and executed resident community events for elderly and disabled clientele.

Read, studied and learned evaluation criteria and any related materials to ensure observance of FOA’s policies, procedures and guidelines.Thoroughly scrutinized grant applications to verify compliancy.Retained extensive notes during training seminars to escalate a more timely, efficient grant review process.Demonstrated proficient written skills; produced accurate evaluations according to the FOA’s criteria. Demonstrated proficient verbal skills; discussed and delivered significant facts that contributed to the completion of panel summary reports. Finished writing some grants to ensure regulatory compliancy, when needed.

Attended training classes, obtained School Board certification, worked with special needs children. Established excellent time management skills, prioritized multiple tasksManaged, developed and implemented strategies that exemplified extraordinary customer service skills. Built relationships with individuals through home visits, became knowledgeable about the plan of action to coach my families into timely pick-ups and drop-offs.Coached my families to a higher level of timely preparedness. Administered a support system for families, led with high standards that exemplified timely pick-ups and drop-offs of students.Called parents daily, explained exact plan of action to ensure timely preparedness. Routed and implemented, daily on-call trips for special needs families to and from various locations.

Established good time management skills, prioritized multiple tasks.Managed apt. community w/300 units. Conducted unit and property inspections, decorated model apartments.Managed all makeready repairs with a phenomenal track record for expedient three day turns. Exemplified project management skills; managed Bond program and kitchen/bathroom rehab process.Delegated work to staff and vendors.Assessed declining and new acquisition properties. Decreased vacancy exposure for new acquisitions.Superseded company's occupancy goal, increased occupancy percentages from 88% to 99%. Demonstrated creative problem solving skills and excellent competition and product knowledge.Developed and managed leasing and marketing strategies that increased occupancy. Prepared leases, renewals, managed lease negotiations and signings.Processed all move-ins and move-outs.Substantiated excellent written and verbal skills.Responded to voicemails, emails and created media ads that yielded increased revenue.Hired, fired, trained, supervised staffs in Baltimore, Delaware and PA.Built relationships with individuals, became knowledgeable about the plan of action to coach my team.Held weekly meetings with staff explaining exact plan of action to supersede company's goal.Held each staff-member accountable for the completion of tasks given.Coached my team to a higher level of customer service.Led with high standards that exemplified, timely, exceptional work production. Resolved all resident and applicant issues, continuously focused on resident retention.Planned and executed very successful resident community events.Managed budget, rental payments, book-keeping, payroll, collections and eviction process.Generated, compiled and maintained daily and month-end reports, both digital and hard copies. Ordered maintenance and office supplies, maintained office equipment and maintenance vehicles.

* Performed w/The Arena Players Actress/Singer/Dancer* Performed w/Morgan State University Choir* Praise & Worship Leader & Psalmist @ Bible Way Church* Artist/Actress/Writer @ Vaughan Mason Productions, Inc.* Vocal/Artist Development Coach, Songwriter, Editor, Skit-writer @ Vaughan Mason Productions* Management Consultant* Modeling/ Video performances @ Vaughan Mason Productions * Artist Stylist* Performances @ The Pacific Concert Group Tours* Performances with The Sugar Hill Gang

Provided administrative support to the president and executives with various duties assigned, as needed.Managed and prioritized multiple tasks, answered switchboard with ten phone lines and paging system. Screened in-coming calls and all in-coming traffic, including deliveries.Created correspondence letters, managed mass mailing projects, processed in-coming and out-going mail.Processed account receivables, daily bank deposits, generated daily reports, maintained clients’ database.Made collection calls and problem solved.Set up conference rooms for meetings, took minutes, managed schedules for luncheons, set up travel plans.Arranged car and hotel accommodations for out-going and in-coming employees from Main Office.Always, ultimately provided A1 Customer Service.

* Created and implemented sales and marketing strategies* Managed the salon and staff in owner's absence* Sold Hair products* Taught hair cutting classes* Trained all assistants on chemical procedures* Trained all shampoo girls* Colored, cut, curled and styled hair* Became a hair-weave specialist* Maintained largest clientele in salon w/help of 3 assistants