Leverage project management, creative and technical capabilities to serve clients. Take personal responsibility for client relationships, budgets, time lines, staffing and the overall project success. Creatively solve problems within any given constraints.Clients Served: Newell Brands, FAO Schwarz, Arc International, Corelle Brands, LLC (Corelle, Pyrex, CorningWare, OLFA, Revere, Chicago Cutlery, Baker's Secret, Instant Brands and others), GE Digital, Welspun Global Brands Ltd., Lenox, Inc., Hartmann, Inc., Payless ShoeSource, Dixon Hughes Goodman, Reiman Publications/Reader’s Digest, Rachael Ray, Warner Bros., Brown-Forman (Jack Daniel’s, Finlandia, Korbel, Canadian Mist and others), Department 56, Capital One, Digitas Health, Dansk, Inc. International, Brooks & Bentley (UK) and the International Spy Museum.Capabilities Include: project management, Agile scrum, UX architecture, UX/UI, research, content management, strategy consulting, scope definition, staff resourcing, website re-launch/redesign (visual design, wireframes, html, css), usability studies, content strategy, cross channel brand assessments, vendor analysis and management, email marketing design and strategy, social media assessments, collaborative workflow development, image processing/standards workflow authoring, and development of website marketing and sales functionality.

• Collaborate with program, product and project managers to gather requirements and frame the problem or pain point to ensure alignment with business objectives with customer needs.• Identify UX impact, evaluate and size stories, create subtasks, help determine MVP and DOD.• Contribute to the user experience strategy by collaborating with our extended team, content strategists and producers on multiple projects across scrum teams.• Responsible for design execution process on projects, assuming responsibility for the overall visual design strategy and execution.• Serve as a SME for our Experience Design team for our product partners, escalating and resolving issues as necessary for both projects and larger platform initiatives.

A client of Scott Stafford Design Consulting.15,000 plus hours of strategy, research and design. More than 1,000 banner ads, 300+ email campaigns, 200+ homepages, 5 complete redesigns. Over 100,000 lines of front-end code. = 1 successful ecommerce client.It’s more than just numbers and deliverables though, for over 8 years, I built relationships. Presidents, directors, managers, programmers, marketers, designers, copywriters and product designers. Having great relationships with a company’s people is critical. The end of the day my deliverables are well thought out, well executed, align with business goals and exceed the customers expectations.In 2000, Lenox was faced with it’s first complete redesign of their ecommerce website. Our goal was to represent thousands of high-end products in a compelling, brand enhancing way. The financial goals were aggressive for this sales channel. Through increased usability and strong branding Lenox.com continues to have great success. A snapshot of this success is as follows; from F00 to F04 Lenox.com ecommerce sales increased over 1000%. In addition, Lenox.com has won several awards from BizRate.com, Good Housekeeping, VeriSign, Webawards and others.Scott Stafford Design Consulting was an integral part of email marketing. I worked alongside Lenox’s successful email marketing management and providing critical feedback and great creative work. With a huge emphasis on conversion; the staff and analytic tools to track it – the work produced was always under the microscope.

Worked directly with Firm clients in identifying and achieving Internet centric business goals and objectives.Responsibilities Included: Full life cycle – sales and proposal delivery, project and scope definition, solutions architecting, directed all UX/UI activities, visual design and development, research, user testing, project budgeting and staffing, client and vendor management, as well as team and project management. Firm activities included mentoring, training and completing staff performance assessments.Accomplishments: Managed client engagement teams of more than 20 consultants on multi-million-dollar projects. Served as a team member in which I provided a full range of UX/UI, visual design, project management and consulting services to a number of companies which include; a national Internet Service Provider (analysis, marketing), a national hydraulics/pneumatics solution provider/supplier (assessment, prototype design), Lenox Collections (ecommerce assessment, website redesign, implementation, knowledge transfer, digital asset management), a national laser optics company (marketing, prototype design), managemymoney.com (systems infrastructure assessment, information architecture), AOL (merchant e–wallet information architecture and systems integration analysis), a South American network of financial institutions (OMP, chief of staff, assessment, scope definition, budgeting, staffing, implementation, knowledge transfer), Patagon.com/Sanchez (lead compatibility and usability testing as part of the user acceptance testing process) and Heidelberg Digital (user interface assessment, scope definition, information architecture).

Served Firm partners and senior managers. Managed and designed internal and external materials, which included: brochures, proposals, direct mailers, advertisements, event collaterals, posters, presentations and photography. Managed full-time and contract staff and budgets. Selected vendors and managed vendor agreements to achieve the most successful solution to a given problem.