Rob Duncan Email & Phone Number

Mississauga, Ontario, Canada

Mississauga

All aspects of Credit Adjudication for new accounts.

Toronto, Canada Area

Credit Analysis and Collections

Oakville Ontario

Credit / Collections* Working with General Manager in setting up credit limits for accounts * All aspects of collections (Including phone & emails) * Reconciliation of Accounts. Includes research into unapplied payments and short payments * Working with Management and Sales Team to formulate collection / escalation strategies * Working with clients to implement payment plans* Month end reconciliation of Accounts Receivable to Bank Statements * Running daily bank statements and applying direct deposits to accounts * Daily cheque entry * Daily bank deposits * Entering invoices * Applying adjustments to accounts where needed * Running month end process * Sending statements by email and answering all inquiries

London / Mississauga Ontario

Researched and entered over 700 new business prospects into automated sales systemRolled out Ansonia business information tool to new prospects Signed new business prospects to generate revenueWorked closely with new Customers to refine collection and reporting process

Toronto Canada

Working to add value for our Customers in the areas of increasing thier cash flow and reducing thier internal costs.This year, I was able to increase new business claims by 11%, by helping my clients initiate programs that drove down thier costs.

Dun & Bradstreet D&B

Achieved 119% weighted average results in 2002 resulting in Winners Circle trip to Mexico Finished first for weighted Sales in 2003 at 100% Promoted to Outside Sales team in 2004, awarded Ontario Territory Finished first in Ontario in 2005 with 125% weighted average Rated proficient three times in Duns Rite product certifications Conducted D&B Product seminars for all D&B new business and existing Customers

- $ 100, 000 credit granting authority - Used internal and external information to formulate credit limits - Worked all areas of credit and collections - Resolved disputes internally with Sales Department - Resolved disputes externally and negotiated payment plans with Customers - Processed bank Deposit and entered cash on accounts - Resolved deduction disputes with clients - Was promoted to Operations Planner from Credit Analyst, then promoted to Credit Manager

Credit Institute, Through Cic And University Of Toronto - Four Courses Completed

Honors, Business Administration, Management And Operations

Activities and Societies: Soccer