Rachael Hansen Email & Phone Number

United States

Dubuque, Iowa Area

· Implement new processes to reduce department staffing requirements, streamline request fulfillment, and reduce audit findings.· Review and implement requests for access to MH information assets via appropriate ticket system workflows; design new workflows as needed.· Maintain processes, and procedures supporting MH business systems.· Assist application.

Dubuque, IA

· Act as Product Support Analyst for Change Healthcare under temporary contract in order to support changes during the McKesson/Change Healthcare merger.· Assist customers with medical claims flow-through to reduce payer denials.· Investigate data integrity issues such as edit errors, claim issues and missing files.· Provide coding solutions for custom.

Home

· Intentional employment gap after moving from out-of-state.· Work with new education team to complete IEPs and appropriate placement.· Establish appropriate medical care.· Document new household budget based on new living environment.

Westminster, CO

· Act as student support hub for departments, staff, and faculty.· Utilize multiple systems to track, request, and verify information.· Track and verify completion of pre-enrollment tasks and accurate entry into company database.· Manage the transfer of student and employee files to digital records and offsite storage.

Louisville, CO

· Manage the various ecosystems of the Kyrio digital certificate issuance service by working closely with customers and technology vendors.· Substantially reduce department training time by creating structured workflow processes and thorough, concise training documentation.· Manage Kyrio digital certificate issuance service, including client onboarding.

Dubuque, Iowa Area

· Provide Data Services for Andersen’s Architectural Collection product line.· Improve efficiencies by updating workflow documentation to reflect current processes, preventing errors and backtracking.· Communicate with Engineering, Scheduling, Purchasing, Drafting and Production teams to ensure order accuracy and dealer/client satisfaction.· Utilize.

LEGO Systems Inc., Dubuque, Iowa Area

· Act as Customer Service Representative contracted to assist with customer support for The LEGO Group.· Provide order services to customers, ie. setup, updates, tracking.· Create and track cases, follow up with customers through case resolution.· Assist customers with website troubleshooting.

Hirschbach Motor Lines, East Dubuque, IL

· Temporary Claims Assistant for local logistics company.· Keep claims files current for back log reduction throughout transition.· Scrub digital claims data for migration into reporting system.· Prepare files and notes regarding incoming claims, update open claims.· Communicate with involved parties including company employees, external claimants and.

La Crosse, Wisconsin Area

· Progressive office environment beginning as a Records Associate and transitioning to Records Manager and then to Supersessions Specialist.· Resolve instances of obsolete parts required for replacement requests.· Work with engineers and local production team to locate suitable elements to update obsolete parts in order system.· Notify clients requesting.