Charles "Chet" Rhodes Email & Phone Number

• Manage insulation installation schedules and site issues for national and regional home builders.• Estimate insulation requirements for production built homes and create models for easy reproduction of material requirements. • Interface with production builders to resolve any installation issues and resolve conflicts. • Perform random quality checks on insulated houses.

• Process various types of calculations, meeting timeliness and accuracy standards. • Interpret pension plan rules to ensure compliance with plan document. • Analyze transactions to ensure proper quality standards as required by each specific business unit.

Raleigh, Nc

• Prepare and ship domestic customer orders.• Develop and maintain shipping logs.• Analyze and maintain data reports pertaining to inventory control.

Raleigh, Nc

• Establish and maintain customer base in support of sales objectives.• Provide customer service before, during and after the sale including scheduling, problem resolution and warranty calls.• Study and provide customers with alternative solutions as required. • Monitor accounts receivable and negotiates payment of delinquent accounts.

Rtp, Nc

• Managed schedule changes and provided customer support for International orders .• First point of contact for service and revenue escalations for all customers outside of the US or Canada.• Monitor orders to maintain a delivery service level of 95% or higher.• Internal auditor supporting Sarbanes-Oxley requirements..

Rtp, Nc

• Manager of account team supporting AT&T, Verizon, Qwest, Sprint, All Long Distance and Enterprise complex customers. (2 years)• Manage and negotiate job schedules for customer accounts including:AT&T, MCI, North East Regional Independent Carriers, Enterprise Commercial, Federal and Secure Federal.• Expedite materials and services to support Customer Satisfaction.• Presented weekly and monthly Operations Service charts

Rtp, Nc

• Production scheduler.• New Product introduction prime.• Supervised monthly WIP inventories in support of financial objectives.• Generated and maintain population projections from forecast.• Managed “Material Returns” stockroom and dispersed E&O material.• Conducted training classes and batch control for Annual Physical Inventory.

Associate Of Arts And Sciences (Aas), Business Administration, 4.0

Associate Of Arts And Sciences (Aas), Global Logistics Technology, 4.0