Cesar Ricardo

Cesar Ricardo Email and Phone Number

Scrum Master (Contrator) @ Bank of America
Jacksonville, FL, US
Cesar Ricardo's Location
Jacksonville, Florida, United States, United States
Cesar Ricardo's Contact Details
About Cesar Ricardo

Cesar Ricardo is a Scrum Master (Contrator) at Bank of America. He is proficient in Spanish. Colleagues describe him as "I thoroughly enjoyed my time working with Cesar and came to know him as a truly valuable asset to absolutely any team. He is honest, dependable, and incredibly hard-working. Beyond that, he is an impressive Change Management coordinator who is always extremely knowledgeable in his field. His knowledge of Change Management and expertise in IT Operations was a huge advantage to our entire office. He put this skillset to work in order to aid in reorganizing the Change Management process at Advanced Disposal. Along with his undeniable talent, Cesar has always been an absolute joy to work with. He is a true team player, and always manages to foster positive discussions and brings the best out of other employees." and "Cesar is great to work with! He offered IT solutions that help us on a very restricted budget. He was also courteous and listened to our needs, many times going above and beyond what the job entailed. Cesar was always available, clear, concise and did a great job of explaining the solutions and even taught me a couple troubleshooting techniques. I would work with him again on any level."

Cesar Ricardo's Current Company Details
Bank of America

Bank Of America

View
Scrum Master (Contrator)
Jacksonville, FL, US
Website:
scjohnson.com
Employees:
9568
Cesar Ricardo Work Experience Details
  • Bank Of America
    Scrum Master (Contrator)
    Bank Of America
    Jacksonville, Fl, Us
  • Sc Johnson
    Sr. Technical Project Manager (Contract)
    Sc Johnson Mar 2023 - Present
    Racine, Wisconsin, United States
  • Acxiom
    Sr. Technical Cloud Project Manager Cloud
    Acxiom Oct 2021 - Feb 2023
    Arkansas, United States
    • Managed deployment of AWS, GCP, AZURE, IT infrastructure, and software deployments. • Managed tool deployment and integration of JIRA, Smartsheets, and Planview to track project deployments.• Steered communications meetings with client management teams on weekly and monthly contractual service level agreements on the deployment status of each project.• Worked as Scrum Master for the Public Cloud Team and Project Manager.• Reduced data risk exposure by standardizing system communication, callout, Reports, and procedures by communicating directly to internal TS staff and contractors (Poland & India.)• Managed project budgets of $1.5 Million
  • Jea
    Cloud Project Manager
    Jea Aug 2019 - Oct 2021
    Jacksonville, Florida, United States
    • Managed deployment of AWS, AZURE, M365, Postgresql Database, Identity Management APP, IT infrastructure, and software deployments. • Managed tool deployment and integration of Informatica and Tablo applications of proprietary software analytical tools.• Steered communications meetings with client management teams on weekly and monthly contractual service level agreements on the deployment status of each project.• Introduced ITIL and agile standards to expedite tier solutions between internal departments.• Reduced data risk exposure by standardizing system communication, IT protocols, and procedures by communicating directly to internal TS staff and contractors.• Managed project budgets between $500,000 and $1.5 Million
  • Duos Technologies, Inc.
    Project Manager
    Duos Technologies, Inc. Jan 2019 - Apr 2019
    Canada & Mexico
    • Managed deployment of Railroad Inspections Portal to include, Servers, IT infrastructure, and software deployments. • Managed deployment of tool and integration of BI\analytics through the use of proprietary software analytical tools.• Steered communications in English and Spanish with client management teams on weekly and monthly contractual service level agreements on the deployment status of each project.• Introduced ITIL standards to expedite tier solutions between internal departments.• Reduced data risk exposure by standardizing system communication, IT protocols, and procedures by communicating directly with vendors and subcontractors.
  • Advanced Disposal Services, Inc. (Nyse: Adsw)
    Sr It Operations Analyst
    Advanced Disposal Services, Inc. (Nyse: Adsw) Nov 2017 - Jun 2018
    90 Fort Wade Roadponte Vedra, Fl 32081
    Management and support of the Citrix environment across North America sites ensuring network performance meets business demands. I created a review and carried out Change Management support network infrastructure and development across all sites following the ITIL Change Management process.Responsible for identifying gaps in the business and technology by addressing concerns to maximize productivity and operational improvements. Work knowledge of ITIL framework and IT strategy & Deployment Management. Became a mentor to junior team members by providing career development advice to inspire creativity and innovation. Developed and reported on Key Performance Indicator (KPI) metrics.
  • Adecco Group North America
    Nam Service Transition Manager / It Manager Service Desk And Rds
    Adecco Group North America Oct 2015 - Jun 2017
    10201 Centurion Parkway N., Ste 400 Jacksonville, Fl 32256
    IT Manager Transition Services and Service Operations - NAMUtilized ITIL Service Transition to develop and improve capabilities for introducing new services into supported environments. Responsibilities included Change Management, Asset Management, Configuration Management, and Capacity Management. Ensured changes are done correctly upon agreed deadlines and while meeting appropriate audit requirements. Built an all-inclusive CMDB by using discovery, audit and inventory tools to enable the accurate recording of change and incident activities for ADECCO Global. Proactive monitoring of system performance and capacity to ensure just-in-time provisioning of appropriate resources for all supported environments.IT Manager Service Desk and RDS – NAMGovernance of Service Desk, Remote Desktop Services, and Access Management teams for North America. Provide support to 8500 plus user base and manage over 75 personnel that includes four managers. Responsible for the day-to-day operations and successful implementation of improvement plans to improve the customer service and deliver a service that meets or exceeds the customer expectations.
  • Evocio, Formerly Virtual Cio Group
    Client Strategist
    Evocio, Formerly Virtual Cio Group Jul 2010 - Jun 2015
    Jacksonville, Florida Area
    Client StrategistDeveloped technology strategies by applying state-of-art capabilities in IT assessment, fractional CIO, cloud technology facilitation and outsourced IT management services. I ensured efficient, secured processes by designing stable systems infrastructure, upgraded services quality and hopefully positively impacted cost efficiency through business aligned IT solutions

Cesar Ricardo Education Details

Frequently Asked Questions about Cesar Ricardo

What company does Cesar Ricardo work for?

Cesar Ricardo works for Bank Of America

What is Cesar Ricardo's role at the current company?

Cesar Ricardo's current role is Scrum Master (Contrator).

What is Cesar Ricardo's email address?

Cesar Ricardo's email address is ri****@****ail.com

What is Cesar Ricardo's direct phone number?

Cesar Ricardo's direct phone number is (904) 737*****

What schools did Cesar Ricardo attend?

Cesar Ricardo attended Nova Southeastern University, University Of Phoenix, University Of North Florida.

Who are Cesar Ricardo's colleagues?

Cesar Ricardo's colleagues are Khaled Nassar, Alvaro Moreno Ordoñez, Nathan May, Laney Blackburn, Margarita Belan, Juana Angeles Romero Uribe, Tony Sciortino.

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