Chris Riccio Email & Phone Number

Seattle, Washington, US

Seattle, Washington, US

Founder of Service Reliability function within the company. Results achieved within a year:- Implemented on-call schedule, incident management, and service review post-mortems- Drove evidence collection and audit responses to achieve SOC-2 Type 2 certification- Designed and implemented project to migrate CI/CD tooling from a self-hosted TeamCity setup to.

Seattle, Washington, US

Navigating through the acquisition of Zipwhip by Twilio - Finding the right place for myself and my team, ramping up on Twilio Magic and Messaging Insights, delivering on a Roadmap to delight Twilio customers, as well as keeping our promise to all the Zipwhip Customers that made us attractive to Twilio!Jan 2020-Present, Director, Engineering - Lead the.

Washington, DC, US

Ringtail - recognized by Gartner as a Leader in e-Discovery softwareFY 2017 Results- Drive improvements to our DevOps practices:Defined and Led the migration of our installshield code base to wix toolset, re-implementing 6 installers and enabling developers to contribute installer updates directlyTransitioned automated testing from Skytap to AWS to more.

Seattle, WA, US

1H FY2015 Results:- 9 new E+ POS launches (Australia, New Zealand, Netherlands, Mexico, Japan, Singapore, Spain, Norway, Sweden)- Transformed our collaboration with Finance Team for program signoff - UATs of our programs went from having double digit bug counts to ones that complete with 0 bugs found2014 Results- Launched 5 major Loyalty initiatives.

Seattle, WA, US

Member of the Expedia Worldwide Engineering team (which is responsible for all of the Expedia branded websites across the globe), specifically responsible for leading 4 test teams: Ads, Activity Supply, Rest of World, and the Integration Engineering team I was on as an individual contributor.The Ads team manages the platform and presentation of all.

Seattle, WA, US

Member of the Expedia Worldwide Engineering team (which is responsible for all of the Expedia branded websites across the globe), specifically on Integration Engineering.- Working on Continuous Delivery Project to enable faster checkin to live site turnaround time- Leading the effort to invert our current testing pyramid (move more UI based large tests.

- Own and drive overall test automation strategy for android clients and java web services running in Amazon EC2- Design and Implement a framework for testing Android applications. Specifically extended Android SDK testing classes to add testing helper methods and classes more specifically targeted to the Kiha PIM applications and targeted at rapid.

Seattle, WA, US

Responsible for the overall quality and reliability of the service and it's customer experience. In this role I:- Managed the overall release process from code complete to production deployment- Led and mentored the QA staff- Shipped new service functionality in sprints lasting 6-8 weeks- Shipped the company's first iPhone application, which was featured.

Espoo, Southern Finland, FI

As an SDET Lead on the Ovi Share service at Nokia, I was responsible for ensuring the quality of the backend services including database, email, and image transcoding services. Additionally I was responsible for the unified vision of our testing strategy across the entire service - Web front end, backend processing, S40 Java clients, S60 Native Clients

Redmond, Washington, US

Another promotion and reorganization later, I took over the reigns as the Test Manager for ASP.NET. I led a team of up to 20 testers, and directly managed 3 SDET Leads. Our team was responsible for shipping the first out of cycle supported release in our team's history. In this role, I shipped ASP.NET AJAX Extensions,.NET Framework 3.5 and Visual Studio 2008

Redmond, Washington, US

After another reorganization, I was asked to step up and provide leadership on a team coming back into the fold, IIS. I continued my leadership on the ASP.NET Core feature set for Whidbey, and helped set the stage for coordinated web platform testing as a member of the IIS7 test team. In this role, I shipped.NET Framework 2.0 (Whidbey), Visual Studio 2004.

Redmond, Washington, US

A promotion and minor reorganization later, I continued in my test lead role, with wider scope of responsibilities. I took on leadership of the performance and stress testing efforts on our team, as well a release management for the ASP.NET feature set. In this role, I shipped.NET Framework 1.1 (Everett), Visual Studio.NET 2003, and Windows Server 2003.

Redmond, Washington, US

One promotion and a reorganization later, I was a Test Lead for the.NET Framework. Having worked on ASP on IIS, I transitioned to a role as one of the original members of the XSP team, which became ASP.NET. I was responsible for re-architecting our test framework to meet our requirements for rapid test development for the new web platform, as well as.

Redmond, Washington, US

At the outset of my career at Microsoft, I started as an individual SDET on Internet Information Server. In this role, I shipped IIS 4.0 in the Windows NT 4.0 Option Pack, The Personal Web Server in Windows 98, and IIS 5.0 in Windows 2000. I tested specific core web server features such as HTTP spec compliance, as well as the ASP server side programming.

I went from entry level developer to Senior developer in less than 3 years in my first full time job out of college. I worked on the primary software product from the company, called the Kane Security Analyst. Initially worked on integration of security scanning piece with graphical UI, and bug fixing for Novell Netware 3.x version. Grew to lead the.