Ciara Crilly Assoc Cipd Email & Phone Number

Dublin City, County Dublin, Ireland

Develop, manage and market a yearly continuous professional development programme for the 4000+ members and fellows of Accounting Technicians Ireland.Curriculum highly improved over 2013/2014 and now includes Over 140 classroom courses delivered in 12 locations throughout Ireland, 20 Brand New course topics for 2014 along with 19 Old Favorites in areas such as, Business & Book-Keeping, Tax Essentials, Management Accounting, Legal Requirements, IT Skills, Personal Development, On-line Training

Dublin

The main focus of the role, based on the Sales Readiness team, was to assist the Sales Program Manager with all elements of the rollout of the yearly sales roster of events across EMEA. Manage the logistics for all internal training programmes/seminars/webinars/meetings and kick offs within the EMEA sales and consulting teams. Liaise with various management stakeholders across the region to meet adhoc training and event requests throughout the year and be a strong team player, supporting colleagues and identifying process improvements as and when required.Expertise in corporate, seminar, webinar, meeting and training event management. A skilled planner, taken a leading operations role in the roll out of highly complex sales event plans including numerous seminars, training and sales kick off events over the past 7 years in Oracle, looking after the needs of 800+ sales reps managers and partners.Specialties:Corporate Event, Training and Meeting management

·Provided sales and administrative support to the Oracle University Sales team and manager.·Booked delegates onto the public schedule of courses.·Arranged private onsite and in house dedicated training programs.·Project and Event managed training roll outs. ·Project and Event managed large seminars run both in house and externally. ·Administration: managed unbooked orders, maintained the bookings spreadsheet, the public schedule and the training room bookings schedule.·In my time with Oracle University I took on responsibilities outside my role including credit control, month, quarter and year end, Reporting on and reconciling daily figures and attending meetings on scheduling issues among many other things. I was also awarded team member of the year during my time on the team.

·Oversaw the day to day running of the office.·Co-ordinated the training courses (including liaising with trainers and delegates).·Managed the training calendar of public and private events.·1st point of contact for customers.·Managed post course customer satisfaction and follow up.·Supported to the MD and Sales team.·Managed the day to day accounts using Sage line50.·Credit control.

·PA duties such as travel arrangements, personal business and diary management.·All office administration/management ie: Invoicing, stationary control, greeting clients.·Fully planed and coordinated all events including both in-house and open training programs ·Edited the marketing copy that is sent to the client database.·Prepared and produced all training equipment including notes, handouts, and overheads.·Monitored any enquiries or prospective clients. ·Looked after all attendee bookings (including invoicing and other administrative duties).·Attended each course to liaise with the trainer, greet clients, collect evaluations and report back to the office.·Tele-marketing.·Sent the marketing copy.·Managed the website and the database.

Certificate In Training Practice, Awarded By The Cipd, Certificate In Training Practice, Awarded By The Cipd

Diploma In Event Management, Diploma In Event Management

Diploma In Management, Diploma In Management

Honours Ba In Journalism And Media Communication Skills, Journalism And Media Communication Skills