Cris Burt Email & Phone Number

Having recently taken some time out to further develop my skill and capabilities, I am now available and looking for new opportunities and challenges in a training and assessor role.I have 27 years as an exceptional technical specialist with training and management experience working within the Water Industry. An excellent communicator with the ability to engage with people and build effective relationships to deliver desired outcomes.For the last 3 years of my career I have been responsible for developing and delivering technical and customer service training as well as assessing learners as part of their apprenticeships studies.A technical expert within leakage and operations, I have researched emerging leakage technologies and worked with suppliers to trial and prove benefits, moving on to implement many of these to improve performance against targets for minimising leakage.Proven track record of leading and inspiring people to deliver exceptional customer service, whilst following defined processes to achieve regulatory and organisational targets.I have delivered a number of initiatives to enhance processes and provide resolution for technical issues in line with best practice, resulting in greater efficiency and effectiveness.Results driven individual with a proven track record for being innovative, adaptable and with the capability to inspire people to adopt and implement new technologies and working practice.

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  Maldon, Essex