Lead producer of verbatim transcripts from digital audio recordings.Serve as lead point of contact among company transcriptionists and client project leads.Perform administrative duties including all account reconciliations, business correspondence, banking, payroll, and updating employee and client databases. Manage and coordinate all ongoing projects among company transcriptionists in a timely fashion to meet critical deadlines.Manage and edit all transcript data performed by company transcriptionists.Ensure compliance with confidentiality policies among staff and clients, and manage content that is sensitive in nature.Assist with hiring, training and staff development.