Cristopher Padilla Email & Phone Number

Los Angeles, Ca, Us

Marina Del Rey, California, United States

Santa Monica, California, United States

Oversee a team of 3 technicians providing technical support to a mixed-tenant user base of over 2,600+ end users across the country (Hulu/Disney/Disney Streaming)Provide technical direction and guidance to team on problem resolution workflows and assist with troubleshooting complex issuesManage user lifecycle management for 3 corporate entities including Hulu, Disney and Disney StreamingConduct weekly Technology Orientation trainings for new company hires to ensure immediate work productivity on first dayCreated and maintained nearly 200 Knowledge Base articles used internally by IT and by end usersAdmin support of enterprise-level software such as Okta, DUO, Airwatch, Active Directory, Adobe, Zoom, Office 365, Google Suite, Slack, Jira, and JAMF

Santa Monica, California, United States

Los Angeles

Member of a strong IT team that provides exceptional technology support to a user base of over 200 faculty and staff and over 800 students across two campuses. Was the lead contact for all IT requests at the Saperstein Middle School campus working with over 40 staff and faculty and 200 students.Ongoing campus-wide support of Cisco VOIP phones, Cisco Meraki switches (DNS, DHCP, VPN,VLANS), and Classroom A/V technologyJAMF Device Management Administration (including installation, and deployment) of 300 devicesExperience with Active Directory and G-Suite user managementTrained new hires consisting of staff and faculty on using all pertinent hardware and softwareManaged Adobe Creative Cloud for Teams in order to deploy Adobe software to faculty, staff and students.Meet weekly with IT team regarding school needs, solutions and future planning.

Los Angeles, Ca

Deliver technical, hardware, software and application support to teachers, students and staff. Promote development and skill-building with teachers to use technology as a learning enhancement tool. Collaborate with the IT Director to maintain current and implement new technologies.Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including PCs, operating systems, telephones, software applications, and peripheralsDiagnose, troubleshoot and repair all IT systemsManage, promote and support the professional and classroom use of technology throughout the schoolProvide desktop support to user base of over 100 faculty and staff membersCoordinate and implement the digital component for the language arts and math curriculum so that students and teachers can access additional math and reading resources for enhanced teaching and learningFacilitate the development of innovative ideas to support student learning through the use of technologyCommunicate regularly with Head of School and administration regarding faculty needs, and future planningEmpower students and faculty to use technology tools

Torrance, Ca

Assist Owner/Head Audio Engineer of recording studio. Prepare equipment for recording sessions, as well as edit and deliver audio projects for clients. Began working as an intern while attending CSU Dominguez Hills. After a year, owner entrusted me with working with his clients independently without supervision.● Collaborate with clients to determine project scopes and set milestones● Set up equipment on and off site locations ensuring all equipment is in working order to maximize sound quality● Utilize specialized software to record, edit, mix, and master recording projects● Deliver final audio files to customers and make suggestions and adjustments as needed

Lennox, Ca

Provide technical support to students and staff and was the sole onsite technical support employee on campus. Work part-time while attending CSU Dominguez Hills as a full-time student. Worked at Moffett Elementary School as interim On-Site Technician for one semester until a replacement could be found.● Restructure and optimize technology inventory system● Provide desktop support to user base of over 50 faculty and staff members● Installation of all network devices, computers, printers and phones● Troubleshoot Mac and Windows Software and hardware, as well as contact third party vendors when necessary● Meet regularly with District Technology Department to discuss pending, completed, and future projects

Lennox, Ca