Cris Rea Email & Phone Number

• Communications professional with experience in design and execution of internal and external communication strategies in the manufacturing, finance and retail industries. Strong focus on effective engagement of.
• Develop and executive communication plans to keep a diverse employee community engaged and informed; audience includes employees in corporate, manufacturing and retail functions.
• Support communications for Human Resources strategic projects, processes, systems and changes.
• Write, review and edit content - in English and Spanish - for internal communications including newsletters, announcements, leader talking points, presentations, and informational materials.
• Coordinate and support global engagement activities such as office events and contests.
• Plan and photograph events and items for publication in internal and external social media materials.

Pontiac, MI

• Developed, executed and measured communication strategies aligned to account, corporate and customer goals and objectives.
• Planned and executive communications across multiple channels such as announcements, presentations and executive talking points.
• Ensured account collateral was current and available.
• Facilitated reviews with information owners to develop presentation materials for key monthly and quarterly customer meetings.
• Develop knowledge management strategy for employees to easily access information.
• Collected, organized and published accomplishments to celebrate successes.

Auburn Hills, MI

• Led executive communications planning and delivery to increase leadership visibility and communicate organizational information.
• Supported marketing of Service Management offerings. Developed collateral to create attention-grabbing and informative materials to be referenced internally and externally in print media and events.
• Organized employee Town Halls for executive leaders to communicate organizational goals, objectives, accomplishments and relevant news.
• Supported coordination of the company’s booth at a national conference.

Troy, MI

• Provided global knowledge management and operations support by developing, deploying and enforcing common, repeatable and measurable processes and tools.
• Executive communications planning and delivery to improve leadership presence with employees and customers.
• Member of a company-wide communications network to share best practices globally.
• Developed requirements and training for an accomplishments collection web site to improve efficiency and quality of published successes.
• Requirements gathering, testing and communications support of an IT health check system and performance dashboard which evolved into corporate service offering. Developed a complementary crisis communications guide for.

Auburn Hills And Troy, MI

• Organized targeted leadership communications to provide them with a common voice.
• Created executive presentations for leaders to effectively and consistently deliver information.
• Developed a Y2K (Year 2000) instruction and system health check packet.
• Created and executed communications plans to help employees with processes and tools changes.
• Developed internal marketing materials for Transition Management services.
• Acted as an internal ISO 9001 auditor to help prepare team for audit.

• Member of first Roadside Assistance Center team. Assisted vehicle owners in emergency roadside situations; liaison with dealerships and special services.
• Developed and appeared in Roadside Assistance Center informational materials.
• Contacted vehicle owners to address comments on new vehicle satisfaction survey as part of the Proactive Outbound Pilot Program.