As a consultant, I was responsible for the preparation and implementation of the migration for the accounting for manufacturing system (Peachtree) for the company chosen new ERP solution called ERPNext. Also responsible for the training layout for the new software to be carried out by the company upon startup of the new application.

Implementation Manager (2013)Promoted to the Implementation area. I was responsible for the Project Coordinators and ensure the delivery projects were completed in a timely manner and within our company quality targets, for internal and external customers. During this time, I had managed Implementation, PMO and Administration areas.Annual budget planning for the implementation area (training, headcount, costs, etc.)Negotiation and quotation for projects and services identifying customer or client requirements offering solutions Responsible for the Consultants, Projects Coordinators and Administration teamSharing information and proposing ideasCoaching, mentoring and motivating othersGiving and receiving feedbackResolving differences of opinionSolving problems independently and in teamsResolving customer concerns in relation to complex issuesSharing knowledge and experience in the workplace - trainingResponsible for a team of 20 peoplePMO Project Manager (2012)Promoted to PMO project manager position where I was responsible for the project office and BPO Administration area. My responsibilities were:Implementations with TOTVS methodology in projectsAuditing ongoing projectsImprovements in processes and documents in the implementation methodologyResponsible for the implementation consultants and Administration teamAnnual budget planning for PMO and Administration AreaResponsible for a team with 15 peopleProject Coordinator (2010)My job was to conduct projects implementing HR Outsourcing for the new customers and to implement improvements for existing customers in the portfolio.Management and planning systems implementation for HR Outsourcing based PMBOK - PMI with MS ProjectNegotiation and quotation for projects and services identifying customer or client requirementsUnderstanding the needs of customers/clientsLiaising with stakeholders and sponsorsPreparation of Status Reports with weekly milestones (for Project managers and customers)

My job was to conduct projects implementing HR Outsourcing for the new customers and to implement improvements for existing customers in the portfolio, exactly like in TOTVS.Managing and planning systems implementation for HR Outsourcing based PMBOK - PMI with MS ProjectNegotiation and quotation for projects and services identifying customer or client requirementsUnderstanding the needs of customers/clientsLiaising with stakeholders and sponsorsCoaching, mentoring and motivating othersGiving and receiving feedbacks with my teamResolving differences of opinionSolving problems independently and using team workSharing knowledge and experience in the workplace - trainingPreparation of Status Report with weekly milestonesResponsible for a team with 07 people

My job with this company was to conduct projects implementing Human Resources Outsourcing for the new customers and to implement improvements for existing customers in the portfolio. I had in this job, the same responsibilities that I had described in my second position in this resume (PMO Project Manager).

In this position, I was responsible for the company payroll, develop and implement human resources policies for whole company. Some of my responsibilities and tasks were: Annual budget planning for HR area (training, headcount, costs, etc.)Responsible for payroll of the companySharing information and proposing ideasPlanning Training and DevelopmentDeveloping all Human Resource policy to the companyMSH area (Medicine, Safety and Health area)Recruitment and SelectionCoaching, mentoring and motivating othersGiving and receiving feedbacks in my teamResolving differences of opinionSolving problems independently and in teamsSharing knowledge and experience in the workplace - trainingWeekly meeting with the Vice President for HR definitionsResponsible for a team with 16 people