•Responsible for providing significant input into selection, termination and performance management of the Director’s office, including monitoring, assessing and taking corrective action on competency, productivity and performance issues. Provide input and set performance standards for staff.•Organize and administer the campus office and establish internal systems and procedures to ensure effective operation of the office. Handle and dispatch problems, complaints and requests for information to the Vice Provost and Campus Director. •Plan and execute various Development events for Temple University Alumni and Board of Visitors- raising campus profile & fostering improved communications. Including coordinating the annual Arboretum fundraiser that generates an average of $40,000 a year for the campus.•Directly oversee all work of Development Associate.•Maintain the Vice Provost’s calendar, scheduling appointments, meetings, conferences, assuring timely compliance of staff, writing appropriate notices and reminders and following up.•Plan and coordinate campus events for both internal and external customers. Understand and assess individual needs to achieve desired outcomes. Plan and execute the event objective and serve as a liaison between the campus and the customer. • Develop innovative community programs for the use of the Arboretum by a larger audience. Diversify Arboretum offerings to include hosting wedding ceremonies and other events that will increase the revenue streams and expose current and prospective donors to the campus.•Establish policies and procedures for area of responsibility; make recommendations for the sub unit and/or department. Create all necessary policies and procedures to govern events and guests.

•Helped plan, organize, and supervise wide-ranging campus activities, in partnership with Development and Marketing Departments. •Reported to Manager of Administration of Temple University. Managed all work of (3) student staff.•Assisted students & visitors with inquiries on special events and departmental locations at Temple University suburban campus. •Performed wide-ranging office duties: filing, typing correspondence, answering emails, managing multiple phone lines, ordering supplies, maintaining timelines / schedules, assisting executives, etc.

•Researched global markets, identified potential customers at international office furniture company with $80M annual revenue and thousands of employees. Reported to the Head of the International Department. •Identified, contacted, sold and cultivated relationships with client representatives from schools, universities, governments and correctional facilities located in South America, the Caribbean, Europe.•Researched potential clients to create an actionable database in Excel. Cold-called potential clients (in Spanish) and sold them on advantages of company’s extensive products. •Interacted regularly with client representatives & fielded inquiries.