Cristina Cury Email & Phone Number

Vancouver, Canada Area

Cristina founded Mandarina in Sao Paulo, Brazil, in May 2012 and brought it to Canada when she relocated to Vancouver in early 2016.Drawing inspiration from luxury hospitality, we create journeys of excellence to elevate your client’s experience with your brand. We develop concepts, standards, and processes from the inside out — positively impacting your.

São Paulo, Brazil

Cristina founded Mandarina in Sao Paulo, Brazil, in May 2012 and took it to Canada when she relocated to Vancouver in early 2016. Mandarina continues to operate in both countries, driving remarkable results for their clients.

São Paulo Area, Brazil

Having had the opportunity to take many Neurolinguistics Programming courses, since 1993, such as Practitioner, Master Practitioner, Trainer, and Coaching with NLP, it was a great honour to be invited to be an instructor for the Practitioner Course for the first time in 2014. NLP helped me build strong relationships, draw and achieve assertive goals.

Vancouver, Canada Area

Took on the instructor role for two Food & Beverage courses on the Advanced Program. Each course consisted of daily half-day classes during three weeks. Courses taught:Managing Service in Food & Beverage OperationsPlanning and Control for Food & Beverage Operations

Whistler - Canada

I had the pleasure and honour to return to the company where I learned the best practices in hospitality for a 3-month project. I was acting as Resort Manager for approximately 3 months, during the highest season, while waiting for the permanent Resort Manager to arrive to the property. I supported the General Manager in multiple projects, coordinated.

Fazenda Boa Vista - SP - Brazil

Fasano has been the benchmark brand for luxury in Brazil for over 100 years. This very traditional group started with several restaurant operations, until it opened its first hotel property in São Paulo in 2001. Fasano now runs 3 properties in Brazil as well as one in Punta del Este, Uruguay, and it is expanding its hotel operations to set foot in NYC and.

São Paulo Area, Brazil

At Marriott, Cristina implemented the new Club Level, which offers special services for the executive floors at Renaissance Sao Paulo Hotel.Cristina managed seven departments, a team of 70 people, including 6 leaders; she reorganized the procedures, created tools that allowed for the team to recognize guest's preferences, consequently, growing their.

I took over this amazing challenge, when the Guest Services department had gone through very difficult times, which resulted in a full re-structuring of the department.To this day, I thank my former Rooms Division Director, Colleen Fisher, for having trusted me to this challenge. Colleen was incredibly knowledgeable, and a very strong director. She had.

I took this position in an effort to broaden my knowledge within Rooms Division. What I did not know is that I would completely fall in love with the Front of the House and there would be no way back.During this period, I was responsible for the Front Desk operation, together with the Front Office Manager and two other Assistant Managers. We would work as.

Marcie Pokocky had been working as an Executive Housekeeper for over ten years when I became her assistant.She is the finest professional in this area that I have ever met. Impeccable leadership skills, focus on results, detail obsession and top notch logistics and resource managing are just a few of her qualities, not to mention her captivating.

Hawaiian Islands

This was my first of four promotions with Four Seasons. I was thrilled to be able to experience a new reality after almost a year in Housekeeping.This was a hotel that ran at 90% occupancy a year. There were no no-shows, since the hotel had a two-week cancelation policy. We had to be very responsible with room blocks and work with all arrivals blocked days.

I felt so lucky to have gotten a job in the first resort of this top notch hotel chain, not to mention the location. The resort was 10 years old when I started.For the first three months, I did a rotating trainee program, where I was able to work for a week or two in each department, at line positions, wearing each uniform. It was a perfect way to start.

Post Graduate, Hotel Management

Bachelor Of Arts - Ba, Business Administration

Activities and Societies: Winner of the Best Graduation Project prize - a feasibility study