Directly supporting national security investigations, focusing on performing background investigations on behalf of the Department of Homeland Security. Conduct interviews, retrieve records, do research, and prepare reports of investigations in compliance with federal standards.

Professional Relations for State Government Program Medi-Cal Dental. Responsible for expanding the Medi-Cal Dental network in San Bernardino, Riverside, San Diego, and Imperial counties. Track and report recruitment interactions and cycle stages using various application tracking systems. Represent as the point of contact for various dental provider offices. Participate in sales meetings, training seminars and webinars to provide ongoing support and feedback using market conditions, industry trends, and provider insights. Interact professionally with the provider community.

Analyzed the enrollment applications of prospective students based on university admissions policies.Consistently executed a monthly mix of 1000 calls/texts/emails, held 20+ in person and zoom meetings, and enrolled 10-12 students into our Nursing and Allied Health Programs. Met with students and their families, gave tours of our campus, scheduled required entrance exams/financial aid meetings, and aligned academic goals with career options. Worked with several internal support departments including Financial Aid, Student Services, and the Registrar office to manage students’ expectations of the enrollment process.

Contacted internet leads daily by phone/text/email as well as in person consultative sales and customer service for in-house financing dealership. Processed customer credit applications accurately within company guidelines to ensure proper loan performance. Executed DMV paperwork and administered sales/finance contracts. Team leader entrusted by management to open and close retail stores, cash handling procedures, manage inventory, and training employees. Negotiated and sold an average of 15+ units, 40% close rate, and averaged 80% upselling ancillary products/services exceeding the monthly quota. Entrusted to run multiple reports daily using internal company software programs for inventory management, pricing adjustments, and accounting reports. Worked closely with many internal/external support departments and vendors to achieve the goal of selling units and funding auto loans for customers.