Ryan Crisp Email & Phone Number

Tempe, Az

Directly responsible for $3.5M in inventorial goods and an addition $3.5M in project materials. Materials are maintained across 3 states, 3 warehouse and 6 cities. Regularly review product performances, costs comparisons, freight expenses and evaluating unacceptable and defective products with vendors. Challenged with addressing supply chain shortages daily to meet the business demands in a fast passed environment. As the Commercial Service Manager, directed and coordinated business activities for prominent commercial door installations, services, and repair companies while managing a $4.5M annual operating budget. Lead a 5-member team of administrative staff and an 18-member technician team with a mix of customer service-related responsibilities.

Managed restaurant operations for a $2.2M annual sales establishment while managing a 25+ workforce with a mix of management, FOH/BOH, customer service, and front-line responsibilities. Reported on financial results to include P&L, A/R, A/P, payroll, and other operating expenses. Conducted work area audits, business reviews, and food safety inspections to identify hospitality-level strengths and areas needing improvement across all operations.

Greater Phoenix Area

Oversaw a portfolio of sports and entertainment properties consisting of 12 concession stands, 32 suites, 3 private clubs, and up to 10 catering tents per event. Led a 7-member management team while commanding a dotted line responsibility of 500+ employees. Architected staffing plans to meet business demands while supporting a training/coaching program to improve team performance, morale, accountability, and set paths for salary increases and promotions. Guided area managers on a variety of business challenges to improve operational efficiency, effectiveness, and customer/guest service satisfaction.