Ma Cristine Pait Email & Phone Number

As a Change Leader at VXI Global Solutions, I led a team of 15 supports, providing them with coaching, feedback, and mentoring to achieve their sales and customer service goals. I also implemented Lean Six Sigma, Kaizen and CI methodologies to improve the quality and efficiency of the service desk processes, resulting in a 30% reduction in errors and a 20% increase in customer satisfactionI have a strong foundation in learning and development, which I applied to design and deliver training programs for new and existing agents, enhancing their skills and competencies. I have a passion for excellence and integrity, and I seek to create a positive and collaborative work environment for my team and my clients. I am eager to join your company, where I can leverage my analytical, leadership, and sales skills to contribute to your success and growth.