Crispin C. Email & Phone Number

Account and new projects management with an excellent customer support experience through several channels, provide new solutions to any issue. Communicate with users who need support.Offer assistance and provide solutions to users when something goes wrong.Manage OKRs, KPIs, and Roadmaps.

Mexico

- Customer service and Foreign trade management for distributors in the Automotiveand Electrical industry , order management, Analyze andgenerate legal documents to ship the material, invoices, bill of ladings.Manage conflicts and discrepancies towards positive resolution onlogistical issues, Work with different teams to ship in a timely manner andsolve any issues: customs broker, transportation agents, finance, qualityand the engineering team.

México

*Coordinate air, ground and sea transportation logistics as well as their customs broker, tracking shipments, *Organize and negotiate the portfolio of logistics suppliers *Develop and analyze legal documents for customs clearance, *Generate electronic invoicing and packing lists, *Generate and Match Virtual and Export entries. IMMEX, Annex 24, 31.NOMS and all the necessary documents to ship the material.

Mexico

*Customs Clearance, *Auditing Foreign Trade *Freight forwarders selection and negotiation *Reviewing and obtaining documents for the legal exportation of the different materials, * Generate Shipping Instructions, Guidelines and Audit the inventory of goods in our warehouse. *Analyze and avoid exporting to restricted parties list according to SE.

Mexico

Helping foreign customers with their vacation packages they previously bought from an online website, in case they wanted to change there itinerary, cancel reservation or they had an over charge in their credit cards.