Crissy Downs Email & Phone Number

Management of over 15,000 assets to include forklifts, batteries, chargers and competitive equipment· Accountable for loading and managing Fleet equipment inventory for customers and dealers · Master control over SAP equipment inventory; including review and authorize updates· Reconciles monthly exceptions of Toyota Commercial Finance on monthly lease and maintenance· Collaborates with Raymond Corporation to support joint customer accounts · Represented team on months long project to upgrade the Toyota forklift dealer website · Reviews and assists in creating SLA’s for vendors and customers· Maintains standard operating procedures for all duties · Sets up new accounts and prepares reports with follow-up· Leads a team of multiple members by utilizing processes to increase productivity and customer respect· Creates, documents, and implements IT technical tickets to simplify and automate processes within the company · Exhibits strong technical skills with SAP and working as liaison between IT, business and customers within team and individual setting; along with updating share point on all projects· Works closely with sales managers to determine rates and keep a clean and consistent inventory for tracking, along with thorough testing for perfection

· Provided sales support for National Account Managers and Customers· Monitored scheduled shipment dates to ensure timely delivery and expedite as needed · Negotiated with vendor on accurate pricing· Worked with IT on SAP solutions for reporting and projects· Managed reports and spreadsheets for customers and National Account Managers · Assisted dealerships with National Account ship ins and modification quotes · Shipment coordination for National Accounts

Bachelor Of Business Management

Education record