Crissy Lee Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

- Created and executed marketing campaigns to increase brand awareness among prospective customers and enhance company's profile.- Tracked and reported on marketing campaign responses, providing insights to optimise future strategies.- Conducted research, monitoring, and analysis of market trends, customer insights, and competitors to inform strategic.

Cairns, Queensland, Australia

• Planned, delivered and continuously assessed strategic objectives and initiatives to facilitate the smooth and compliant operations of a renowned international language college.
• Created, tracked and assessed the attainment of KPIs across the sales, administration, academic, accommodation, student activities, food and beverage and facilities management departments.
• Built a cohesive and dynamic team through careful staff selection and professional development.
• Upheld all audit and compliance requirements and implemented improvement plans as necessary.
• Coordinating events to enrich customers’ experiences, including charity events, holiday events and weekly and monthly activities.

Cairns, Queensland, Australia

• Drove business development by leading brand development, marketing, international networking and strategic planning initiatives.
• Built and maintained excellent rapport with a network of business partners.
• Performed market research, and sought opportunities to conduct face-to-face meetings with clients, to effectively position the College amongst competitors and achieve sales targets and budgets.
• Planned content and monitored social media platforms, including Facebook, Instagram and Youtube.
• Aided the establishment of a new campus in Brisbane by overseeing staff recruitment and training, facility setup, and creating tailored marketing and branding campaigns.
• Spearheaded the introduction of a new database and delivered training to ensure staff competencies.

Cairns, Queensland, Australia

• Drew upon creative and innovative sales and marketing techniques to enhance enrolment and expandknowledge of the College to more countries and add nationality diversity.
• Raised the profile of the College by overseeing the English programme and study tours, and travelling to Taiwan, Hong Kong, China, Korea, Japan, Thailand, Brazil, Argentina, and Chile to expand partnerships.
• Planned and executed domestic and international promotional activities including education fairs andindustry events, resulting in the development of strong business networks.
• Liaised closely with customers by offering counselling and advice regarding enrolment and administration procedures
• Implemented Chinese as a new language into the existing marketing package

Master Of International Hotel And Tourism Management, Event Management

Bachelor Of Business, Marketing

Diploma Of Commerce, Business/Commerce, General