Crissy Murphy Email & Phone Number

Friendswood, TX, US

• Define and translate complex business strategies into operational execution to drive results to address unique market needs. Build key stakeholder relationships and foster innovation.
• Implement complex care programs, identifying program performance gaps, and facilitating awareness of enhancements needed to product framework
• Ensuring performance goals of complex care programs are met
• Evaluate trends across multiple markets and bring forward common themes. Work across markets tostandardize requirements for product design.

Sugar Land, Texas

• Solve moderately complex problems and conduct moderately complex analyses. Able to take complex information and synthesize it into clear strategies.
• Improving internal processes, analyze and refine multi-function business plan including Clinical, marketing, employee engagement, provider engagement, etc.
• Tracks and monitors health plan trends - with action strategy development based on identified opportunities. Prepares bi-weekly, monthly, and annual reports for senior leadership
• Leads frequent and recurring strategic business reviews that support development and maintenance of health plan goals and priorities. Own strategic project implementations

Sugarland, Texas

• Provides subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project.
• Ensure projects are completed on time and in scope. Communicate project updates, project cycle, and expected results to senior leadership. Authorizes deviations from standards.
• Anticipate customer needs and proactively develops solutions to meet them. Remove roadblocks and develop innovative solutions.
• Serves as a key strategic resource on complex and/or critical issues. Performs complex conceptual analyses.
• Forecast and plan resource requirements.

Primary point of contact for large national health plan. Responsible for all client communications, conflict resolution, and compliance on client deliverables to ensure quality standards and client expectations are met. Ensures that client issues are dealt with in an efficient manner, escalating through leadership any problems that may arise. Aware and in.

Oversight of research, development, and implementation of new solutions. Management of deadlines and project support staff. Facilitation of health plan approvals through implementation process, and communication to key stakeholders regarding new solutions. Responsible for reporting success and barriers to senior leadership internal and external to the.

Three promotions since hire date. Each position created for unique skill set acquired through on the job training and knowledge expansion.Development and tracking of project milestones. Completion of project deliverables and communication of implementation status to clients and senior management. Coordination with expert consultants to complete program.

Schedule client meetings and create/maintain agendas. Assist in creating and formatting presentations and documents for meetings. Capture and distribute meeting minutes and memorializations. Track company deliverables and facilitate packaged delivery of requests. Communicate status of projects and client information with senior management. Provide a point.

* Track and coordinate company and client deliverables.* Support Client Management in presentation needs, minutes, and scheduling.* Communicate the status of initiatives to Program Managers and Executive Team.

Investigate allegations of child abuse or neglect. Manage case files and document all findings. Make decisions regarding child safety and family service needs. Maintain a calm presence and ensure tense situations do not escalate during an investigation. Work under little supervision while maintaining good time management. Maintain case file documentation.