Steven C. Email & Phone Number

Florence Ky

Florence, Kentucky, United States

Performed diagnostics and repair of servers as part of production process. Assisted level I & II technicians with diagnostic skills and Linux terminal development. Assisted Test Engineers with root cause analysis of failures.

Florence, Kentucky, United States

Performed diagnostics and repair of servers as part of production process. Assisted level I & II technicians with diagnostic skills and Linux terminal development. Assisted Test Engineers with root cause analysis of failures.

Assisted customers with inquiries related to deposit and savings accounts for the client bank, ensuring a high level of customer satisfaction.Researched and resolved issues using a comprehensive knowledge base, adhering to company policies and regulatory compliance.Utilized soft skills, including empathy and active listening, to understand customer needs and provide tailored solutions.Effectively used a ticketing system to escalate complex issues to appropriate backend teams, facilitating timely resolutions.Feel free to adjust the dates or any specific wording to match your style! Let me know if you need further changes or additional entries.

Fort Campbell

As a Recreation Assistant for Outdoor Recreation, I fell into two job sites and responsibilities:Hunting and FishingAssist the sportsmen on Ft Campbell get their on post permits, Printing assigned hunting area permits for the hunting day, fishing area permits for the day, and hiking area permits for the day.Entering successful hunts into post hunting database based on animal characteristics.PaintballProvide safety briefing for players (up to 60 at a time depending on scheduling) so that players can use the facility with minimal riskMaintain site and rental equipment, up to 100 paintball guns and 50 masksMaintain 5000 PSI air compressor and fill stationCoordinate with various vendors to order supplies and equipment.