As a dedicated Design Consultant at National Tiles, I played a pivotal role in guiding clients through the exciting journey of transforming their spaces. Leveraging my expertise in design trends, material knowledge, and keen understanding of client needs, I facilitated a seamless and enjoyable experience for individuals and businesses looking to enhance their interiors.At National Tiles, I developed tailored design solutions that aligned with each client's unique vision, preferences, and functional requirements. Achieved a high level of customer satisfaction by surpassing design expectations.Furthermore, I have maintained an in-depth understanding of National Tiles' product range, staying abreast of the latest trends in the tile and flooring industry. Effectively communicated product features, benefits, and applications to clients, fostering informed decision-making.

In my role as a Sales Consultant at Thrills, the Byron Bay-based clothing brand, I've had the exciting opportunity to connect with customers on a personal level and curate unique shopping experiences. Fueled by my passion for fashion and a deep understanding of Thrills' distinctive aesthetic, I've effectively communicated the brand's ethos to customers, fostering a sense of community and loyalty. From providing expert product knowledge to offering personalized styling advice, I've been dedicated to ensuring that every customer walks away not just with a piece of clothing but with a meaningful connection to the brand. Thriving in the dynamic environment of a rapidly growing fashion label, I've played a crucial role in driving sales, contributing to the brand's success, and embodying the laid-back yet edgy spirit of Byron Bay in every customer interaction.

At Surface Gallery i was responsible for ensuring the Gallery space was well-maintained, delivering professional and courteous service to customers both in-store and over the phone, responding to emails directed to the SG inbox and contributing to the design of email signatures.