I work as a Customer Service Representative and I am a voice agent from my previous company while non-voice on my current company. In my previous company, we book a hotel and tailor-fit customer needs to get a sale. Also, I worked on an e-commerce company, where we assist customers regarding their orders like expediting and giving them information about their orders.Here are the services I offer as a Virtual Assistant:Customer ServiceUnique content creation ( Video and Graphics)Daily social media monitoring & reportingPromotion of Product and ServicesContent Post ManagementI have done my work using:TrelloOtter.aiDescriptCanvaSalesforceCalendlyI recently attended extensive training in General Virtual assistant at the Department of Information and Communication Technology to expand my skills to develop future opportunities. To improve more professionally and personally to avoid stagnation and reach my full potential.I am confident that I am good at providing great customer service, communicating ideas to inspire, inform, or captivate consumers through the creation of unique marketing content that includes videos, words, and images. I can assure you that I have accuracy and attention to detail, excellent research skills, and can work without any management style including minimal supervision.I am a task-oriented person. I accept criticism and learn from them. I am a self-motivated, quick learner, and capable to follow instructions easily. As a matter of fact, I attended training sessions that helped me with my tasks. I am a fast learner. I am willing to learn and work on other social media tools you are going to provide.Hire me and let me help you achieve your goals.
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Senior AnalystShopee Feb 2021 - Feb 2022Mandaluyong, National Capital Region, Philippines*Assist Platinum Members regarding expediting the delivery of their orders.*Assist them to escalate their concern to the assigned team to have their problem solved. -
Customer Service RepresentativeTeleperformance Apr 2016 - Jan 2021Parañaque, National Capital Region, Philippines*Books Hotel Reservation for Guest by tailor-fitting their needs*Checks loyalty points as well as doing a little technical stuff*Performs internal auditing for backroom stock -
CashierWorld Of Fun Jun 2015 - Dec 2015Zamboanga, Zamboanga Peninsula, Philippines*Assisting customers to convert money to arcade tokens.
Cristelle Egera Education Details
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Undergraduate
Frequently Asked Questions about Cristelle Egera
What is Cristelle Egera's role at the current company?
Cristelle Egera's current role is CE Virtual Assistant.
What schools did Cristelle Egera attend?
Cristelle Egera attended Western Mindanao State University.
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