My mission is to drive the strategic expansion of the company across Latin America, with a focus on Mexico, Chile, Colombia, Peru, and Ecuador. I contribute to growth by developing innovative strategies that optimize both sales and customer relationship management. My role includes actively seeking new clients, including end users and distributors, effectively presenting our tools and products, and closely following up through CRM systems to ensure successful sales closures and optimal contact management.

As an Amazon consultant, I've realized that each client is unique in their needs and the nature of the project they are working on. However, some of the common areas where I provide advice and technical solutions to improve the presence on Amazon are:- Conduct a thorough analysis of the client's current presence on Amazon and their performance on the platform.- Develop customized and effective strategies to improve the client's presence and sales on Amazon.- Conduct market and competition research to better understand the industry and trends on the Amazon platform.- Continuously optimize the product listing, including the use of keywords, product descriptions, and photos.- Monitor and manage advertising campaigns on Amazon, including creating and executing pay-per-click (PPC) ads.- Provide analysis and performance tracking of the Amazon platform to identify opportunities for improvement and optimization.- Advise the client on Amazon's best practices and provide recommendations to improve their presence and performance on the platform.- Provide regular reports and updates to the client on progress and performance on Amazon.

As Amazon Account Manager at OK PHONE, I strategically led account management and sales optimization on the world's largest e-commerce platform. My role involved a variety of key responsibilities to ensure sustainable growth and outstanding customer experience. My accomplishments and responsibilities included:- Integrated Account Management: I oversaw all activities related to Amazon accounts, from inventory management to ad campaign creation, ensuring a robust and engaging presence on the platform.- Listing Optimization: I analyzed and optimized product listings, making sure they were attractive, accurate and compliant with Amazon's search and visibility standards.- Innovative Idea Generation: I collaborated with the team to devise creative strategies to increase revenue, including new product launches, pricing strategies and promotions.- Incident Management: Effectively resolved customer issues and inquiries, maintaining high levels of satisfaction and trust.- PPC Campaigns: I designed and executed pay-per-click (PPC) advertising campaigns to maximize product visibility and increase conversions.- Data Analytics: I used analytics tools to monitor and evaluate sales performance, adjusting strategies based on observed data and trends.- Amazon Compliance and Policies: I ensured that all activities complied with Amazon policies and requirements, avoiding problems and penalties.My role as Amazon Account Manager at OK PHONE allowed me to apply my enthusiasm for e-commerce and my experience in account management to drive growth and continued success in the competitive Amazon environment.

As Sales and Account Executive Manager at CMTrading, I led a team dedicated to driving sales growth and excellence. My focus was on effective client closing, team training and motivation, and strategic management of key accounts.My accomplishments include:- I drove a 15% increase in sales by leading the customer closing strategy, using a solution-oriented approach and effective communication.- I trained, guided and motivated a sales team, resulting in increased individual and collective performance, and contributing to a collaborative work environment.- Managed VIP client accounts, optimizing budget and maximizing client satisfaction through customized solutions.- I designed and implemented strategies to expand the client portfolio, identifying new market opportunities and developing strong relationships with existing clients.- I collaborated with other departments to ensure efficient and outstanding service delivery, effectively resolving any issues that arose.- I implemented metrics and performance tracking to evaluate and improve the effectiveness of the sales team, ensuring consistent and superior results.My role as Sales and Account Executive Manager allowed me to lead with passion, influence team growth and contribute significantly to the overall success of the company in a dynamic and competitive environment.

As Account and Sales Executive at CMTrading, I had the exciting challenge of presenting CFD assets to a broad base of potential clients. My approach was to clearly and convincingly explain both the benefits and risks of these financial products, establishing a solid foundation of trust with our clients. Through my ability to communicate effectively, I was able to attract and develop a diverse client base, maintaining an outstanding retention rate of 78.7%.My primary responsibility was proactive client relationship management. I constantly followed up to identify upselling and cross-selling opportunities, which resulted in a significant increase in sales and overall customer satisfaction. By deeply understanding each client's needs, I was able to tailor financial solutions that aligned with their individual goals.In addition, I was involved in planning and executing effective sales strategies, working closely with my team to set ambitious goals and objectives. This allowed me to lead successful initiatives that increased the company's revenue and profitability. My focus on customer service excellence led me to effectively manage customer concerns and inquiries, providing timely solutions and strengthening long-term relationships.In summary, my experience as an Account and Sales Executive at CMTrading has allowed me to combine strong sales skills with an in-depth understanding of the financial markets to achieve remarkable results. My passion for connecting with clients and my commitment to service excellence has allowed me to make an impact on both portfolio growth and the overall success of the organization.