Cristi Codreanu Email & Phone Number

Wakefield, England, United Kingdom

• Responsibilities:
• Providing support for a range of force systems, totalling up to 100, which cater to approximately 10,000 users.
• Ensuring the continued maintenance and support of applications, along with safeguarding the integrity of the data contained within them, in order to meet SLAs and performance targets.
• Managing the user environment, ensuring proper access levels, and administering system configuration items.
• Actively participating in initiatives aimed at improvement, adoption, and change control processes, while also providing advice and guidance on record and system management across all production functions.
• Holding responsibility for mapping relevant data between systems to fulfil the Force's obligations.

Barnsley, England, United Kingdom

• Responsibilities:
• Suggested software and hardware modifications and provided 1stLine technical support to departments with prompt resolution of system issues.
• Provided high-level technical support by resolving inquiries by phone, e-mail, and radio and monitoring system alerts with department and team service levels and goals.
• Determined hardware and network system issues using proactive troubleshooting techniques.
• Ensured all new tickets are responded to within SLA, information is recorded accurately and assigned to the correct priority and monitored ticket progress.
• Worked collaboratively with other departments to keep them informed and updated.

Barnsley, England, United Kingdom

• Responsibilities:
• Offered friendly and efficient service to customers and handled challenging situations with ease.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Supported the IT department in handling technology rollout and maintenance.
• Delivered assistance and support for team-based IT projects
• Used coordination and planning skills to achieve results according to the schedule.

Barnsley, England, United Kingdom

• Responsibilities:
• Operated warehouse equipment and reported any problems during the shift to management to reduce the risk of accidents.
• Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized, properly stocked and ready for departure.

Shafton, England, United Kingdom

• Responsibilities:
• Operated a complex steel plate cutting machine (3mm to 80mm thickness) which could do - Plasma / Oxy cutting, Drilling, Milling, Countersinking, Tapping, and Parts Scribing (Gemini/Ficep using a Fanuc Based System.
• Maintained tight tolerances with design specifications according to customer's requirements.
• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
• Mounted, installed and aligned attachments for optimal performance and to match the specifications of new jobs.
• Carrying out minor machine maintenance and repairs and assisted the team with complex repairs and servicing.