Cristi Codreanu Email & Phone Number

Wakefield, England, United Kingdom

Responsibilities:• Providing support for a range of force systems, totalling up to 100, which cater to approximately 10,000 users.• Ensuring the continued maintenance and support of applications, along with safeguarding the integrity of the data contained within them, in order to meet SLAs and performance targets.• Managing the user environment, ensuring proper access levels, and administering system configuration items.• Actively participating in initiatives aimed at improvement, adoption, and change control processes, while also providing advice and guidance on record and system management across all production functions.• Holding responsibility for mapping relevant data between systems to fulfil the Force's obligations.• Continuously monitoring the health and capacity of underlying systems to meet availability targets and support business continuity.• Conducting investigations into problems and identifying root causes to prevent their recurrence.• Collaborating with problem-solving teams as needed to provide technical proposals.• Attending Change Advisory Board (CAB) meetings when required to provide updates on incident and problem management within the assigned systems portfolio.• Establishing and maintaining effective communication with IT supplier staff to ensure adherence to the department's quality standards and operating procedures.• Assisting in the implementation of new computer systems and applications in coordination with other departmental resources as necessary.

Barnsley, England, United Kingdom

Responsibilities:• Suggested software and hardware modifications and provided 1stLine technical support to departments with prompt resolution of system issues.• Provided high-level technical support by resolving inquiries by phone, e-mail, and radio and monitoring system alerts with department and team service levels and goals.• Determined hardware and network system issues using proactive troubleshooting techniques.• Ensured all new tickets are responded to within SLA, information is recorded accurately and assigned to the correct priority and monitored ticket progress.• Worked collaboratively with other departments to keep them informed and updated.• Maintained documentation and completed paperwork about hardware, and software configurations and built standard information.

Barnsley, England, United Kingdom

Responsibilities:• Offered friendly and efficient service to customers and handled challenging situations with ease.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Supported the IT department in handling technology rollout and maintenance.• Delivered assistance and support for team-based IT projects• Used coordination and planning skills to achieve results according to the schedule.• Learned a wide range of simple and complex techniques from on-the-job training.• Cleaned and maintained the warehouse in compliance with HSE safety standards.

Barnsley, England, United Kingdom

Responsibilities:• Operated warehouse equipment and reported any problems during the shift to management to reduce the risk of accidents.• Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized, properly stocked and ready for departure.

Shafton, England, United Kingdom

Responsibilities: • Operated a complex steel plate cutting machine (3mm to 80mm thickness) which could do - Plasma / Oxy cutting, Drilling, Milling, Countersinking, Tapping, and Parts Scribing (Gemini/Ficep using a Fanuc Based System, with a very similar User Interface).• Maintained tight tolerances with design specifications according to customer's requirements.• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.• Mounted, installed and aligned attachments for optimal performance and to match the specifications of new jobs.• Carrying out minor machine maintenance and repairs and assisted the team with complex repairs and servicing.• Moved finished work to the correct staging area for disposition.• Operated overhead cranes and fork trucks.