Cristian Ivan Email & Phone Number

Redmond, Washington, Us

• I help my customers in their digital transformation journeys, by identifying their needs and building solution proposals that can help them reach their goals. I am accountable to identify the appropriate stakeholders on the customer side and provide them with the suitable resources in Microsoft (products, engineers, consulting services) to reach their goals and achieve a great customer experience.• Once we identify the customer business needs, I coordinate an internal team to establish a solution proposal. We set the customer expectations and identify the potential risks and blockers. We focus our efforts on mitigating the risks and ensure that the customer is satisfied with the outcomes.• I lead constant discussions with my customers and my duty is to ensure that they are satisfied with the delivery of the premium Microsoft support contracts, which include reactive and proactive components.• Being a member of the account team, I ensure that all my counterparts are properly informed about the latest customer inquiries and work together to provide optimal solutions and generate opportunities aimed at increasing our portfolio of products and consumed services.

Hcmc, Hcmc, Vn

• My main role was to offer our customers and partners the best portfolio of protective equipment, while helping them achieving ideal delivery conditions.• I had an active role to increasing the modern purchasing methods by evangelizing the automated E-catalogue • I constantly informed my customers about the latest product releases, retirements and alternatives• Acted as process trainer and buddy for the new comers.• I helped the maintenance team increasing the order automation by raising tickets for system bugs and wrong pricing.

Austin, Texas, Us

• As account manager, I am responsible for selling database and middleware products (on premise and in the cloud);• I encourage the partners to migrate their traditional on premise activities to the cloud, by showing them the advantage of the new technologies and subscription model compared to the old license-based business type. • I help my customers (partners) getting more competitive contracts in order to increase their market shares and to gain access to the latest and safe technologies;• During my activity as a sales rep, I managed to increase with 50% the amount of active partners and doubled the annual sales revenue from ca. 300k USD per year to >700k per year.

Charlotte, North Carolina, Us

• I was the main point of contact for two production sites in Germany, responsible for the purchasing of indirect goods and services;• I led sourcing projects and organize E-Auctions in order to obtain better prices and business conditions. During the e-auction, I managed to gain up to 30% cost savings for recurring expenses (office furniture, MRO goods, and event organization) • Escalation point for invoice reconciliation, by closely working with the accounts payables department;• Constantly distinguished with performance award for saving achievement and customer recognition

New York, Ny, Us

• As a junior buyer I was entitled to create purchase orders & ensure the compliance within the company guidelines;• I helped the company getting simplified working processes by implementing a tool in which the vendor contact details could be faster updated, with a direct result in B2B communication.• I had an active role in training the stakeholders with the modern procurement tools and best practice sharing.• As large projects, I managed to reduce the HR expenditures with 20% for certain employment agencies.

Master Of Arts (M.A.), European Studies/Civilization

Bachelor Of Arts (B.A.), International Relations And Affairs