• Global Supply Chain Logistics- We protect our guest, team and brand by delivering a safe and secure environment. We protect sales and profitability by mitigating shortage risks preventing investigating and resolving theft and fraud. We develop strong team development through values and culture.• Overseeing asset protection and loss prevention efforts for a distribution center's $300M inventory via audits, investigations, CCTV monitoring, live surveillance, interviews, and other security measures.• Leading a team of 10+ surveillance experts to enforce safety regulations, prevent theft, and uphold productive conditions for 1500 personnel. • Conducting needs assessments to propose site improvements to top-level decision-makers.• Forging partnerships with law enforcement and local agencies to position the distribution as a community pillar.• Establishing protocols for de-escalating crises, engaging subjects, complying with regulations, and preserving company optics.• Granting vendors site access after verifying credentials and shipment statuses. • Interfacing with leadership to prevent shortages by identifying root causes and introducing new security procedures.

• Facilitated a safe & secure environment for team members, vendors, and visitors in a massive distribution site.• Reinforced strategic loss initiatives with prevention, detection, and investigation methods.• Safeguarded brand prestige by warmly engaging public safety partners and all team members, visitors, and vendors.• Wielded proprietary tools to document and resolve investigations.• Operated power equipment and instructed peers to use heavy machinery while following guidelines.• Enforced health & safety recommendations to ensure business continuity during the pandemic as an essential worker.

• Cultivated a productive work environment at a high-volume retail location, coached team members to achieve sales KPIs by guiding customers to make informed purchases, and accelerated top performers' careers.• Facilitated all staffing logistics, managed inventory, and gathered insights to improve the customer experience.• Curated the retail location to be intuitively navigable while showcasing promotions and seasonal products.• Forecasted demand and adapted staff schedules accordingly.

• Protected a high-volume retail location's $50M assets via physical surveillance, count update reporting, and inventory management.• Provided impeccable customer service and upheld a secure, welcoming environment with an unbiased approach to loss prevention & threat mitigation.• Lead a team responsible for merchandise protection tactics. • Initiate theft apprehensions when appropriate. • Handle information with accuracy, security and confidentiality.• Technical competence to ensure critical equipment is functioning properly.

• Oversees quality control of materials for customer orders, gathering materials including utilizing lift equipment and executes all product fulfillment steps by selecting merchandise and staging all orders with a sense of urgency to execute time restrictions. • Works with multiple departments and multiple stores to ensure in stock disposition and quality control of materials. Ensures paperwork is readily available for drivers for all potentially hazardous material(s) and ensure all orders are properly packaged to withstand turbulence. • Effectively aids customers throughout store by proactively greeting customers, answering questions and providing great customer service.