I lead a team responsible for promoting and selling international educational programs, and I am also directly involved in the sales process. My main responsibility is to develop sales strategies, manage relationships with educational institutions, and ensure that both the team and I meet sales targets. Additionally, I supervise team performance, analyze the market, and maintain excellent customer service throughout the enrollment process.

Promote and sell study abroad programs in countries such as Malta, Dubai, Canada, Australia, and the United States

Provide support and guarantee compliance with the goals established in the commercial team of the Ibagué office.Job Description:• Have the attitude of leadership.• Know the product perfectly.• Train advisors.• Help advisors with their advice and closings.• Compliance with personal and group goals.• Guarantee the contacts of those assigned.• Guarantee potential and immediate weekly.• Ensure up-to-date CRM. • Guarantee weekly closures.• Direct and organize the events that take place.• Take ownership of the office (cleanliness and order in each of the workstations, well-organized common areas, cafe, waiting room, among others)

Develop each of the activities related to making the sale of programs abroad effective.• Perform telemarketing functions to summon students to receive advice.• Provide virtual and/or in-person advice so that the student chooses the best destination and institution.• Meet daily goals and indicators assigned by the company. • Receive constant training on products or destinations. • Manage and keep up to date the customer management software called "CRM"• Use WhatsApp business and email as sales tools.• Carry out follow-up on prospects, in order to achieve effective business closures• Legalize collections with the financial area.• Consolidate and organize documentation required by processes.

Efficiently plan, organize, direct, control and coordinate the administrative system, designing strategies that allow the achievement of objectives by complying with the position management processes and protocols to comply with the goals established by strategic planning. Below are functions:•Legalization of payments Australia: Receive and process the appropriate process of legalizing a student's payment for disbursement to the institution.•Australia: Raise more than 85% of Veta's monthly target portfolio in order to generate greater cash flow; at the same time, improve customer service by creating indicators of satisfaction and loyalty with students.

Accompaniment to the business consulting carried out by Mr. Luis Carlos Esquivel Barrios together with his team of accountants for a family business in the agricultural sector. Below are the functions:•Administrative and financial assistance to the consulting team. •Creation of cost chart and financial projections for decision making. •Organization of the organizational structure. •Analysis, organization and preparation of cost reports and financial evaluations of profitability of the bussines.

Support to the Ibagué Main Branch and the Conciliation and Collection Directorate. Below are the features and achievements:•Advice to preferred clients on issues of placement instruments and raising money•Request financial information from clients for LME renewals and portfolio qualification of SMEs and Business & Independent clients.•Software for information search, filters and portfolio collection. •Analysis and preparation of presentations with participation by places, measurement of experiences and challenges. •Campaigns and training on portfolio collection protocols for all branches in Tolima. •The main achievement was compliance with the 2019 overdue portfolio indicator for the Department of Tolima; That is, a lower past due portfolio rate compared to the previous year.