Customer oriented professional with extensive experience in managing complex programs, projects, contracts and business development related to Products and Customer Support solutions. Professional with electronic engineering degree and MBA in project management with more than 37 years’ experience working with high technology, acting in the last twenty-two years in a multinational company leader on its segment. This experience provided a broad vision of operation and management in complex… Show more Customer oriented professional with extensive experience in managing complex programs, projects, contracts and business development related to Products and Customer Support solutions. Professional with electronic engineering degree and MBA in project management with more than 37 years’ experience working with high technology, acting in the last twenty-two years in a multinational company leader on its segment. This experience provided a broad vision of operation and management in complex environments and multi domestic programs. Focus on performance and results, project management and Lean methodologies. Experience in implementing manufacturing facilities and equipment, technology transfers, business development and operating maintenance contracts. Show less

Head of PMO area, responsible for implement Program/Project Management processes and procedures, risk management, integrated projects planning and resources management. Implementation and customization of Microsoft PPM in the Company for integrated schedule, risks and resources management. Head of Lean enterprise efficiency implantation program since January 2018. Leader of S&OP process, as one of the Lean initiatives to improve the forecast of production planning.

Management of a team responsible for sales proposals elaboration and contracts negotiations and accompaniment in front of the Customers.

In charge of all the company Customer Support matters, encompassing product repairs, field support, maintenance contracts, technical writings (user and maintenance manuals) and trainings.Business development of extensive customer support contracts.

Integrated Logistic Support (ILS) and technical support contracts (CLS) management for military avionic equipment.Proposals elaboration and contract negotiation direct with the customer.Avionic equipment repairs management in house and at the OEM.Logistic management.MTBF accompaniment and FRACAS processes conduction.Periodic management meetings with the customer for contract performance evaluation.

Team leader for hardware and software development for avionic automatic test benches and equipment.

Software and hardware development and integration for embedded systems, avionic equipment and test benches. Project coordinator.