Senior Lead Developer
Phoenix, Arizona, United States
- conducting rigorous code reviews to maintain high code quality and foster best practicesamong the team.- manage the development team, facilitating collaboration, problem-solving, and skilldevelopment.- collaborate closely with stakeholders to understand project requirements, translate theserequirements into structured tasks to ensure development efforts align with project goals- made end to end testing for key user scenarios a part of the development process- developed new internal tools for accounting, warehouse, purchasing department, sales,customer support- created an automated customer support ticket handling system which efficiently handlescustomer inquiries, automates responses, manages vendor communications, updates orderswith ETA’s and tracking information, and proactively contacts vendors to request updates onpending orders, resulting in improved response times, increased efficiency, and enhancedcustomer satisfaction while significantly reducing the workload for the customer supportdepartment.- developed a custom order creation tool for sales representatives, enabling them to quicklygenerate custom orders and seamlessly share a secure link with customer, resulting in astreamlined process and facilitating easy modifications to meet customer needs- refund tool for the accounting team that handles all customer incentive refund logic, managesrefunds across all payment processors, replacing previous manual methods with an efficientoptimized process- automated vendor purchase order placement system that utilizes vendor-specific rules andcommunication channels (email, API, EDI files)- technologies / skills: PHP, MySQL, Symfony, VueJS, Bootstrap, Doctrine, Authorize.net,Paytrace, Composer, Docker, git,, composer