Design and build foundations for a variety of 0-1 initiatives within the Operations function, such as piloting new products/processes to deliver accurate patient benefits.Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challengesCreate strategy for Artificial Intelligence (AI), CHATGPT Prompt Engineering, to create copyright text, sales pitches, and develop prompts for our clients. Manage the project for app development, design UX draft with FIGMA, assess progress with JIRA, test applications with TestFlight, and manage internal and external software development teams.Leads prospecting, cold calling, cold and warm emails, Linkedin networking, database, and sales strategies

Lead the execution of Talent Acquisition solutions for the company through talent analytics, diversity hire strategies, and candidate hiring experience initiatives. Manage and coach executive recruiters to delivery world class customer service for our internal and external customers.Train and develop 11 team recruiters, managing client services experience and onboarding development. Innovate company hiring process, culture policies, interventions, staff training, recruitment model, learning and development modalitiesPromptly created manuals, E-learning tools, and curriculum content with processes and procedures for the Talent Acquisition team.

Virtual campus recruiting to prospective university applicants, presented company mission, open positions, interview process, and onboarding development.

Assisted high net worth clients with information on investments, stock quotes, ROTH/ Traditional IRA accounts, tax withholding elections, account verification, and journaling funds.Received 97% satisfaction rating from customers, collaborated and built rapport with SME’s across the organization, to quickly resolve customer complaints with the appropriate actions and escalation support.Customer account verification, transfer of assets, team building, mobile app education, assist first time investors, world class customer service.Proficient Corporate Applications: Streetsmart Edge, #Salesforce, Genesys, #LexisNexis, #Workday, Client Central Moneywise America certification, speaking to children about the importance of investing. #finance #workday #salesforce #stocks #technology #streetsmartedge

Highlighting extraordinary achievements within the African American business community. I specialized in sharing development, growth, and breakthrough amongst black entrepreneurs and small business developers who are trying to create generational wealth and legacy through business endeavors. Sharing narratives, business skills, and mental wellness tips for entrepreneurs and emerging leaders within the African diaspora.#businessdevelopment #businesswriter #mentalhealthwriter

Dr. Ally Hicks Mental Health and Entertainment Consulting Firm, Intern April 2017- January 2018Strategize social media marketing , podcast placement, and network broadcasting with Oprah Winfrey’s, OWN Network and VH1Coordinated women’s mental health brunches by designing flyers and social media advertisementsDesigned and created graphics and event presentations with: Canva, Prezi, Microsoft Office, Word Excel, and PowerPoint

Collegiate educator teaching over 100 students, psychology, neuroscience, interpersonal communication, child & adolescent development, positive psychology, healthy coping skills, anatomy, and the development of romantic relationships. Provide legendary education and customer service to students through time management, organization, professional presentations to learn new concepts and while managing institution policies, and meeting required monthly progress goals. #professor #psychology #mentalhealthinstructor #curricula #teaching #learninganddevelopment

Instructional training for faculty, and staff on how break ups impact academic performance, relational skills, identity, bullying, and trauma, and how to utilize effect academic advisement

Email marketing manager, copy right text, product production, digital product sales via email and social media, and online advertisement sales funnel.Content creation, client attraction, warm leads, curriculum development, administer discovery calls, answered phones, created social media campaigns, and assisted clients in professional development, technical issues, and also processed inquiries from online portal.

As a transformation speaker, Cristin provides relevant information, practical tools, story telling in regards to:Personal Finance, Mental Health, Workforce Preparation, College Readiness, Self Care, Healthy Communication, & Regulating relationships and friendships as youth growing into young adults.PAST PRESENTATIONS:Implementing Massage Therapy with Grief and Loss Interventions The Impact of Divorce on Work Performance Psychodrama Group Therapy for Teens and Adolescents

Post Secondary Education advisement for public health & administration students Connected students to internship and employment opportunities by posting jobs on the public policy databaseDesigned graphics, flyers, and announcements for the internship call board in the main lobby with applications, pictures, tips for successSupported a 10 member office team by uploading content to our database & interpreting performance feedback