Cristina Benedit Membrillo Email & Phone Number

Malmö, Skane County, Sweden

Malmö, Skane County, Sweden

Malmö, Skane County, Sweden

Malmö, Skane County, Sweden

Malmo, Sweden

Air 1 - Iberia Team.Direct contact with customers, external service providers and sales team to ensure the best possible customer service and that the delivery services were optimized. Process control and manage sales orders from the point of entry to invoicing using agreed systems and procedures in SAP.

Shanghai City, China

As Events Manager I was in charge of attracting new customers and responsible for both out-site caterings and in house groups. I handled all leads' quotations and contracts, the organisation of the events (managing the staff and all required rent materials) and the final invoice and customer satisfaction process. As Assistant of the restaurant General.

Shanghai City, China

Handled accounts such as the Consulates General and EmbassiesI was also in charge of introducing North Korea as a new travel destination for expats living in China by the analysis of the market and content marketing in order to attract attention and generate leads. Developed the corporate image of the company as well as Travel Promotions and Digital.

Shanghai

Part of the Room Sales team, I handled several accounts including MICE and F&B, as well as the Consulates General and Embassies, overseas travel agencies, tour operators and the coordination of FAM trips. I was the Group Coordinator for the VIP Delegation of the Formal Colombian Presidential Visit – first presidential delegation for this newly open hotel.

London, United Kingdom

At this temporary position I supported the HR team with all administration purposes and with the day-a-day employees Relations Issues.

Tenerife, Spain

Part of the selection process, in charge of handling interviews and selection for trainees. Managed the Induction days for trainees and of the activities for employees. Handled most of the day-a-day employees Relations Issues and controlled every department’s week schedule which reported to the Workers Union

Brussels Area, Belgium

FO Operations being actively collaborating with all tasks such as check-ins & check-outs, and any guest issue.In the F&B department I was responsible for the service at all hotel’s venues including Kitchen, Banqueting and conferences. At my last month I became the Assistant to the F&B Director when I introduced new standards and guidelines.

Associate'S Degree, Hospitality Administration/Management, 8

Svenska A2, B1, B2, C1, Swedish Language And Literature

High School Diploma, Sociology, 8