Analyzed the financial viability of value add and opportunistic real estate assets.Helped with the negotiation and acquisition process of multiple assets.Undertook qualitative asset inspections and identification of refurbishment needs.Managed the refurbishment process of the acquired assets. Searched for relevant suppliers for the refurbishment process.Negotiated with potential buyers during the divestment process.

Processed 50+ daily reservations by e-mail or phone, both group and individualCreated 60+ daily quotations and offers for groups of 10-20 peopleMonitored pick-up and introduced new prices by looking at the trend in reservations received as well as the demandCoordinated 100+ group reservations and eventsDeveloped new pricing strategies in collaboration with the revenue department, improving overall demand by a 20%Prepared informative tours about the different amenities and functionalities of the hotel for interested customersManaged, coordinated and communicated with housekeeping in order to keep venues ready as per schedule of reservation

Settled an average of 20+ guest’s bill during check-outFacilitated on-boarding of 100+ clientsCommunicated and synchronized with housekeeping for 30-40 daily check-insManaged restaurant and tour reservations for 100+ guestsArranged and planned personalized services on special occasions such as birthdays, anniversaries and honeymoonInteracted positively with customers while promoting best facilities and servicesProcessing cash or credit card payments