• Managing, retaining and growing revenue, responsible for sales and the customer relationship (may include new sales and revenue quota attainment).• Assisting in cultivating customer relationships and ensures effective service delivery to accounts.• Focus on customer's satisfaction, knows the customer's business and workflows, develops proper contact network within accounts.• Coordinating implementation of Thomson Reuters strategy on the account level.• Identify new opportunities, lead sells 'core' desktop products.• Working with and bringing in experts/specialists onto the team where required, has oversight of all account activities.• Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, gives feedback to marketing.• Acting as point of contact for the client, provides escalation path to and from Service, attends to customer issues promptly.• Owning account management within the appropriate sales tool.

• Developing new business from existing and new clients and targeting specific sectors (industry or practice specific) for increased revenue from clients• Key Account Manager of strategic clients identifying cross-selling opportunities, developing and implementing opportunities• Preparing business plans based on comprehensive market research (region and country macroeconomics, clients, competitors)• Delivering market analysis assisting partners to assess new opportunities• Managing all directory, awards and league table submissions to ensure our market leading possition• Project manager of marketing campaigns, conferences, sponsorships and advertising• Managing and coordinating client events (both off and onsite)

• Generating new sales that will turn into long-lasting relationships while crosselling products with existing clients• Managing an existing client base whilst ensuring customers renew their subscriptions• Developing and expanding relationships with existing customers by continuously proposing solutions that meet their objectives• Providing training and guidance to the client base, through one-on-one meetings, large scale presentations and telephone calls• Identifying and delivering increased revenues combined with excellent service levels • Serving as the link of communication between key customers and internal teams providing customers feedback• Travelling to regional bases of clients• Mentoring junior CRM team members on best practice and product knowledge

• Dealing with clients from all major banks, brokers and other financial institutions, providing OTC (Over-The-Counter) pricing and commentary on a wide spectrum of global markets including Treasury, Fixed Income, Equities, Commodities and Energy. • Monitoring, actioning and distributing customer and internal queries, by providing email and telephone support to our clients. • Designing contributed data solutions for clients in existing and new markets.• Building and ongoing maintenance of contributed data, providing inputs into core projects and strategies. • Supporting other groups with building and maintenance of contributed data on the network.

• Eastern Europe, Africa and Middle East Auction System Project: - Researching and analysing emerging market government issuance to develop a plan to sell into developing markets with Thomson Reuters fixed income trading products.- Identifying niche sectors as well as new business opportunities research and data analysis for 3000Xtra and Dealing business development in the EMEA region.• Green Bonds Research Project: - Evaluating the viability of investing in an expanding green bonds market for the Fixed Income Business.- Building competitor analysis and a map of expansion opportunities with proposals on strategy and implementation.

• Auditing proceeding of the financial statements of the company and procedures of internal control.• Determining whether a company’s financial statements complied with the generally accepted accounting principles applicable to the entity’s jurisdiction and in case it didn’t provide solutions to them.• Issuing reports for the decision makers, providing analysis, evaluations, recommendations and advising our clients to help them to make the best decision.