Chris (Cristobal) Schoffer Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

• Responsibilities:
• Generate new business and targets in line with the sales plan.
• Work closely with business implementation to ensure successful integration of new customers.
• Work closely with Account Management and Operational teams to ensure ongoing customer satisfaction.
• Provide client and target information to manager for "sales planning" and forecast activities (including prospect qualification and local market intelligence)
• Maintain Customer Relationship Management tool.

Auckland, New Zealand

• Responsibilities:
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted adviser relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Auckland, New Zealand

• Responsibilities:
• Produce zero fuel weights, load plans, load sheets and post departure messages, in conformance with all regulatory, airline and aircraft specifications.
• Contribute to the maximisation of profitability by effectively planning for the utilisation of available space and accurate payload / trim calculations.
• Accurately determine aircraft operating weights and centre of gravity calculations.
• Interface effectively with other departments, service providers and customer airlines to effectively coordinate all load control activities.
• Contribute to the maintenance of on-time performance through effective analysis and decision making.

Auckland, New Zealand

• Responsibilities:
• Manage and lead all day to day business operations, sales and financial performance.
• Manage all HR aspects for 11 staff, including recruitment, rostering, health and safety and individual / team performance.
• Increase the company’s revenue by developing marketing strategies in accordance with sales objectives.
• Set and monitor sales and operational budgets throughout the year, and prepare regular reports for senior management.
• Liaise directly with agents and wholesalers to ensure a high standard of service is maintained.

Auckland, New Zealand

Auckland, New Zealand

• Major Achievements:
• Responsible for training new and current staff in customer services, sales and internal business systems.
• Received numerous customer and managerial commendations for providing a consistently high standard of support and service.
• Demonstrated strong skills in prioritising, multitasking and time management.

Master Of Business Administration (Mba), Operations Management And Sustainability

Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General