Cristóbal Toro Email & Phone Number

Catalonia, Spain

Culver City, California, Us

➤Manage Europe region ITS team (Barcelona, Dublin, Dundee, Kiev, Lisbon, London, Seville, Tel Aviv)➤Manage global IT integrations for M&As➤Recruit, lead and manage ITS staff➤Ensure the ITS team supports multiple offices and remote workers➤Manage the ITS budget➤Communicate the ITS plans and issues to leadership➤Generate metrics (SLAs and KPIs) for the team to help measure their performance➤Create and manage the execution of the ITS Team Roadmap➤Creating a fluid communication from the ITS department to other departments and working together on different projects with facilities, events, HR...➤Close deals with our main suppliers (Hardware and SaaS)➤Technologies used:• Corporate Services: Google Workspace, Microsoft Office 365, Zoom, Envoy, Confluence, Jira• MDM: Jamf/Casper, Meraki, NinjaRRM• Ticketing System: Jira, Asana, Trello• Networking+VOIP: Cisco Meraki• SSO: Okta, Jumpcloud, LastPass

Culver City, California, Us

➤Manage Europe region IT team (Barcelona, Dublin, Lisbon, London, Seville)➤Recruit, lead and manage IT staff➤Ensure the IT team supports multiple offices and remote workers➤Manage the IT budget➤Communicate the IT plans and issues to senior management➤Generate metrics (SLAs and KPIs) for the team to help measure their performance➤Create and manage the execution of the IT Team Roadmap➤Creating a fluid communication from the IT department to other departments and working together on different projects with facilities, events, HR...➤Close deals with our main suppliers (Hardware and SaaS)➤Network maintenance and improvement in our multiple offices.➤SSO integration of critical tools with our IdP.➤Technologies used:• Corporate Services: Google Workspace, Microsoft Office 365, Zoom, Envoy, Confluence, Jira• MDM: Jamf/Casper, Meraki, NinjaRRM• Ticketing System: Jira, Asana, Trello• Networking+VOIP: Cisco Meraki• SSO: Okta, Jumpcloud, LastPass

Culver City, California, Us

➤Manage Europe and Asia Pacific regions IT team (Barcelona, Dublin, London, Seul, Seville, Shanghai, Singapore, Tokio)➤Recruit, lead and manage IT staff➤Ensure the IT team supports multiple offices and remote workers➤Manage the IT budget➤Communicate the IT plans and issues to senior management➤Generate metrics (SLAs and KPIs) for the team to help measure their performance➤Create and manage the execution of the IT Team Roadmap➤Creating a fluid communication from the IT department to other departments and working together on different projects with facilities, events, HR...➤Close deals with our main suppliers (Hardware and SaaS)➤Network maintenance and improvement in our multiple offices.➤SSO integration of critical tools with our IdP.➤Technologies used:• Corporate Services: GSuite, Microsoft Office 365, Zoom, Envoy, Confluence, Jira• MDM: Jamf/Casper, Meraki, NinjaRRM• Ticketing System: Jira, Asana, Trello• Networking+VOIP: Cisco Meraki• SSO: Okta, Jumpcloud, LastPass

Distributed Team, Us

➤Manage a growing IT team➤Recruit, lead and manage IT staff➤Ensure the IT team supports multiple offices and remote workers➤Manage the IT budget➤Communicate the IT plans and issues to senior management➤Generate metrics (SLAs and KPIs) for the team to help measure their performance➤Create and manage the execution of the IT Team Roadmap (OKRs)➤Creating a fluid communication from the IT department to other departments and working together on different projects and events with facilities, events, HR...➤Close deals with our main suppliers (Hardware and SaaS)➤Network maintenance and improvement in our multiple offices.➤SSO integration of critical tool with our IdP.➤Technologies used:• Corporate Services: GSuite, Microsoft Office 365, Zoom, Envoy, Robin Powered, Notion• MDM: Jamf/Casper, Meraki, Kaseya• Ticketing System: Jira, Hivy, Asana, Trello• Networking+VOIP: Cisco Meraki, SonicWall, UniFi, Cisco Catalyst, IPSec, Asterisk, Call Manager• SSO: Foxpass, Okta, Jumpcloud, 1Password, Duo

Distributed Team, Us

➤Manage a growing IT team. ➤Recruit, lead and manage IT staff➤Ensure the IT team supports multiple offices and remote workers➤Manage the IT budget➤Communicate the IT plans and issues to senior management➤Generate metrics (SLAs and KPIs) for the team to help measure their performance➤Create and manage the execution of the IT Team Roadmap (OKRs)➤Creating a fluid communication from the IT department to other departments and working together on different projects and events with facilities, events, HR...➤Close deals with our main suppliers (Hardware and SaaS)

Distributed Team, Us

➤Working in a growing IT team focused in L3 support.➤Team Lead and Tech Lead of IT team.➤Network maintenance and improvement in our multiple offices.➤SSO integration of critical tool with our IdP.➤Technologies used:• Corporate Services: GSuite, Microsoft Office 365, Zoom, Envoy, Robin Powered, Notion• MDM: Jamf/Casper, Meraki, Kaseya• Ticketing System: Jira, Hivy, Asana, Trello• Networking+VOIP: Cisco Meraki, SonicWall, UniFi, Cisco Catalyst, IPSec, Asterisk, Call Manager• SSO: Foxpass, Okta, Jumpcloud, 1Password, Duo

Distributed Team, Us

➤Working in a growing IT team doing L1, L2 and L3 support.➤Network improvement on an office with capacity for 180+ workers.➤Design and implementation of the network (wired and Wi-Fi) on an office with capacity for 80+ workers.➤Technologies used:• Corporate Services: GSuite, Microsoft Office 365, Zoom, Envoy, Robin Powered, Notion• MDM: Jamf/Casper, Meraki, Kaseya• Ticketing System: Jira, Hivy, Asana, Trello• Networking+VOIP: Cisco Meraki, SonicWall, UniFi, Cisco Catalyst, IPSec, Asterisk, Call Manager• SSO: Foxpass, Okta, Jumpcloud, 1Password, Duo

Barcelona, Es

➤Combine Helpdesk functions with Sytem Administrator tasks collaborating with the DevOps team.➤Design and implementation of the network on the new office with capacity for 140+ workers.➤Technologies used:• Monitoring: InfluxDB, Telegraf, ElasticSearch, PagerDuty, Nagios, Cacti, Grafana• Corporate Services: GoogleApps, Jira, Confluence, Microsoft Office 365, NAS, GitHub, LastPass• CI/CD: Ansible, Jenkins• Networking+VOIP: Cisco Catalyst, Cisco Aironet 1130 AG Series, iptables, DNS, DHCP, OpenVPN, IPSec, Asterisk, Call Manager• Inventory Manager: OCS inventory• AWS

Sant Cugat Del Vallès, Barcelona, Es

➤Combine System Administrator functions with Helpdesk tasks collaborating with a part-time internship➤Technologies used: • CI: Puppet, Ansible, Foreman • Networking+VOIP: Cisco Catalyst, iptables, DNS, DHCP, OpenVPN, IPSec, Asterisk, Call Manager • Monitoring: Nagios, Opsview, Cacti, Graphite with Grafana • Backup: Openview DataProtector, Bacula • Internet Services and technologies: Apache, tomcat, dns, ftp, haproxy, IIS • Corporate Services: GoogleApps, Active Directory, Postfix, SugarCRM

Granada, Granada , Es

Design, programming, update and maintenance of webs.

Telecommunication Engineering, Ingeniería De Telecomunicaciones

Telecommunication Engineering